Meetings and Events Operations Manager

The May Fair Hotel; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A luxury hotel in London seeks a Meetings and Events Operations Manager to oversee all event operations. The ideal candidate will have prior experience in events management, lead a large team, and ensure exceptional guest experiences. Proficiency in IT applications such as Opera and Office 365 is essential. This position offers competitive benefits including holiday entitlement and employee discounts.

Benefits

28 days holiday per annum

Complimentary meals and beverages

Recommend a Friend Scheme

Annual complimentary hotel stay

Preferential accommodation rates

Access to store discounts

Pension scheme enrollment

Regular social events

Wellbeing support

Access to online learning

Promotion opportunities

Qualifications

• Previous Events Operations experience in a similar environment.
• Proven ability to lead a large team.
• Excellent command of English, both written and spoken.

Responsibilities

• Ensure smooth operation of all events with attention to detail.
• Lead and develop a large team including event managers.
• Execute seamless events that exceed guest expectations.

Skills

Leadership

Customer service

Attention to detail

English proficiency

Tools

Office 365

Opera

Job description

Join the UK’s most dynamic collection of hotels and restaurants at Edwardian Hotels London. We are committed to providing a great place to work, recognized as a Great Place to Work, with a focus on wellbeing and development.

Position: Meetings and Events Operations Manager, London

Client: The May Fair Hotel

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 6b23ff1fa420

Job Views: 7

Posted: 12.08.2025

Expiry Date: 26.09.2025

Job Description:

We are recruiting for a Meetings and Events Operations Manager at the 5-Star May Fair Hotel, A Radisson Collection Hotel. This role reports to the Food and Beverage Manager and involves ensuring the smooth operation of all events with attention to detail and precision.

You will lead a large team, including event managers, coaching and developing them alongside the floor team. Your goal is to execute seamless events that exceed guest expectations and make all guests feel special.

About You:

You should have previous Events Operations experience within a similar environment. This role may suit an Assistant Meetings and Events Operations Manager seeking the next step in their career. You should be proficient with IT applications such as Opera and Office 365, demonstrate excellent leadership, attention to detail, customer service skills, and have impeccable command of English, both written and spoken.

Company Benefits:

• 28 days holiday per annum including Bank Holidays, increasing with long service
• Complimentary hot meals, salad bar, and unlimited beverages daily
• Recommend a Friend Scheme of up to £500 per referral
• Annual complimentary hotel night stays
• Preferential accommodation rates for employees and their families and friends
• Access to discounts for popular stores and outlets
• Auto-enrollment into our pension scheme
• Regular social events and annual recognition events
• Wellbeing champions and access to our company doctor and occupational health
• Access to online learning through Edwardian Academy
• Opportunities for promotion and training programs

All applicants must be eligible to live and work in the UK, with documented evidence required during recruitment.