Meeting & Events Operative

DoubleTree by Hilton Glasgow Central; Glasgow; On-site; GBP 18,000 - 24,000; Part time

Job summary

A prominent hotel in Glasgow is seeking a part-time Meeting and Events Operative. The role involves ensuring excellent guest experiences through various responsibilities, including welcoming guests, managing queries, and maintaining cleanliness. The ideal candidate should have a positive attitude, strong communication skills, and be able to work flexible hours. Rewards include meals during shifts and discounted hotel stays.

Benefits

Meals provided whilst on shift

Sales incentives and rewards

Discounted leisure facilities

Discounted hotel stays

Opportunities for personal development

Fully funded apprenticeships

Annual holidays

Qualifications

• Good command of English for effective communication.
• Ability to work mornings, afternoons/evenings, and weekends.
• Passion for food and delivering exceptional customer experiences.

Responsibilities

• Welcome guests in a polite and friendly manner.
• Ensure cleanliness of work areas.
• Manage guest queries in a timely manner.
• Comply with hotel security and health regulations.

Skills

Communication Skills

Teamwork

Organizational Skills

Customer Service

Resilience

Job description

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Branch: DoubleTree by Hilton Glasgow Central

Location: DoubleTree by Hilton Glasgow Central, Glasgow

Contract type: Casual

Hours: Part Time

Posted date: 04/08/2025

Klarent Hospitality are recruiting for a Meeting and Events Operative

We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio. We pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and make smart investments to drive superior performance and growth.

The Role:

A Meeting and Events Operative is responsible for delivering operations to ensure an excellent Guest and Member experience. The role involves supporting or performing tasks outlined within the function sheets and assisting with meeting departmental targets. Specific responsibilities include:

• Working in all areas of Meeting and Events, including Bar, Restaurant, and Room Service
• Welcoming guests in a polite and friendly manner
• Following cash handling procedures
• Managing guest queries in a timely and efficient manner
• Ensuring cleanliness of work areas
• Ensuring compliance with brand standards
• Supporting departmental needs and team collaboration
• Complying with hotel security, fire regulations, and all health and safety legislation
• Adhering to local licensing laws
• Being environmentally conscious
• Assisting other departments as necessary and maintaining good working relationships

Rewards:

• Meals provided whilst on shift
• Sales incentives and rewards for initiative
• Discounted or free use of leisure facilities
• Discounted stays in our hotels or free stays as part of rewards and recognition
• Opportunities for personal development within the Hotel Group Brand Portfolio
• Fully funded apprenticeships (terms and conditions apply)
• Annual holidays including Bank Holidays, with options to purchase additional leave

Does the below sound like you?

• Passionate and eager to learn
• Positive attitude and ability to make guests smile
• Genuinely friendly and caring
• Enjoy working as part of a team
• Ambitious and hardworking
• Good organizational and time management skills
• Resilient, creative, able to multitask, and work under pressure
• Good command of English for effective communication with the kitchen team
• Available to work mornings, afternoons/evenings, and weekends
• Passionate about food and delivering exceptional customer experiences

Situated a ten-minute walk from Glasgow Queen Street and Glasgow Central stations, and a fifteen-minute drive from Glasgow International Airport, the DoubleTree by Hilton Glasgow Central is ideally located for exploring the city and beyond. Enjoy attractions like Scottish Opera at the Theatre Royal, the People’s Palace, museums, and galleries, all nearby.