Meeting & Events Coordinator - Portsmouth

Village Hotels; Portsmouth; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hotel chain in Portsmouth seeks a Meeting & Events Coordinator to manage diverse client needs and deliver exceptional service. The role involves handling inquiries, finalizing event details, and driving sales for the hotel's co-working space. Join a vibrant team and enjoy numerous benefits while contributing to a fun and inclusive work environment.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% discount on Food and Drink

30% discount in Village Hotel Starbucks

Excellent training and development programmes

Flexible working hours

Reward and recognition schemes

Company Pension scheme

Qualifications

• Strong commercial acumen to drive conversion.
• Imaginative in identifying new business opportunities.
• Attention to detail for contracts and quotes.

Responsibilities

• Manage inquiries and finalize event details.
• Deliver exceptional hospitality and exceed guest expectations.
• Promote services and conduct show-arounds.

Skills

Attention to detail

Commercial acumen

Sales skills

Teamwork

Job description

Meeting & Events Coordinator - Portsmouth

As our Meeting & Event Sales Coordinator, you will understand what it means to deliver exceptional hospitality and will thrive on exceeding guest expectations. Your primary focus will be on our Meetings, Events, and Groups business, managing a wide variety of clients from handling inquiries and finalizing event details to billing and record keeping.

In some of our hotels, we have launched V Works, our co-working business centre. Can you sell the vision of a collaborative working space? You will impress customers with fantastic service and grow our customer base by identifying new leads and converting inquiries into memberships. With a great personality and a passion for sales, you will offer excellent options for guests while ensuring hotel profitability.

You should be highly attentive and capable of maintaining consistent standards. A can-do attitude is essential. Teamwork is key in this industry; you should be a strong team player willing to assist wherever needed.

Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, your role is vital in delivering service that sets us apart from the competition.

Join us and enjoy benefits such as...

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
• 30% discount in our Village Hotel Starbucks stores, on and off shift.
• Excellent training and development programmes, including Rising Stars and Talent Academy.
• Innovative training methods using our Mobile Gaming platform.
• Discounts and cashback offers on many High Street brands and supermarkets.
• Well-being and healthcare benefits, including monthly programs to support mental health.
• Mental health first aiders and up to 2 mental health days annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to our Employee Assistance Programme for support and counselling.
• Flexible working hours.
• A fun, supportive, and inclusive work environment with regular team events.
• Reward and recognition schemes, anniversary rewards for service milestones.
• Electric car salary sacrifice scheme.
• Guaranteed day off for your birthday.
• Discounted Health Cash Plan and Sick Pay Insurance.
• Various BIG People Days to celebrate and recognize employees and communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme, Life Insurance.

*Terms & Conditions apply based on your contract.

But what we need from you...

• Be imaginative, identify new business opportunities, and stay aware of local developments and competitors.
• Pay attention to detail, ensuring contracts and quotes are issued correctly.
• Understand guest needs, conduct show-arounds, and promote all services offered.
• Demonstrate strong commercial acumen to ensure appropriate staffing levels and drive conversion.