Meeting & Events Coordinator

Village Hotels; Filton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hotel group in the UK is seeking a Sales Coordinator to enhance its Meetings, Events, and Groups business. The ideal candidate thrives on providing excellent hospitality and possesses a passion for sales. Responsibilities include managing inquiries, converting leads, and maintaining service standards. Benefits include leisure club membership, discounts, and a supportive work environment.

Benefits

Complimentary leisure club membership

Discount on overnight stays

Up to 40% discount on food and drink

Training and development opportunities

Various well-being benefits

Flexible working options

Regular team events and incentives

Anniversary rewards

Qualifications

• Imaginative and able to identify new business opportunities.
• Strong attention to detail for contracts and quotes.
• Capable of understanding guest needs and conducting show-arounds.

Responsibilities

• Handle inquiries related to meetings and events.
• Convert inquiries to customers and promote services.
• Ensure consistent standards in service delivery.

Skills

Sales expertise

Attention to detail

Team player

Commercial acumen

Job description

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Job Title: Sales Coordinator

As our Sales Coordinator, you will understand what it means to deliver amazing hospitality and will thrive on exceeding guest expectations. Your primary focus will be on our Meetings, Events, and Groups business, handling enquiries, finalizing event details, billing, and record keeping.

In some hotels, we have launched V Works, our co-working business centre. Can you sell the dream of a collaborative working space? You will wow customers with fantastic service, grow our customer base by identifying new leads, and converting enquiries to members. A great personality and passion for sales will help you offer excellent options to guests while ensuring hotel profitability.

You should be highly attentive and capable of maintaining consistent standards. A can-do attitude is essential. Teamwork is key in this industry; you should be a strong team player willing to assist wherever needed.

Work, Grow, Play! At Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for guests to work, eat, relax, play, and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, you will be instrumental in delivering service that sets us apart from the competition.

Join us and enjoy benefits such as:

• Complimentary full leisure club membership for you and a family member or friend worth £1200
• Discount on all overnight stays at Village Hotels
• Up to 40% discount on food and drink at any Village Hotel
• Excellent training and development opportunities
• Discounts and cashback offers on many high street brands
• A range of well-being and healthcare benefits
• Financial wellbeing - Salary Finance
• Employee Assistance Programme
• Flexible and home working options
• A fun, supportive, and inclusive work environment with development opportunities
• Regular team events and incentives
• Monthly well-being programmes to support mental health
• Anniversary rewards for every year of service

What we need from you:

• Be imaginative, identify new business opportunities, and stay aware of local developments and competitors
• Pay attention to detail, ensuring contracts and quotes are issued correctly
• Understand guest needs, conduct show-arounds, and promote all our services
• Demonstrate strong commercial acumen to ensure appropriate staffing levels and drive conversion