Meeting & Events Assistant

Malmaison; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A boutique hotel chain in Birmingham is seeking a Meeting & Events Assistant to ensure exceptional service for guests. The role offers competitive pay and generous benefits, including discounted stays and wellness programs. Experience is a plus, but a positive attitude is essential. This position could lead to a supervisory role, fostering internal growth and development.

Benefits

Discounted staff room rates

Discounts in brasseries and bistros

Fully funded apprenticeship programmes

Healthcare Cash Plans

Referral schemes

Complimentary stays on anniversaries

Qualifications

• Experience in a similar role beneficial.
• A smile and personality are essential.

Responsibilities

• Look after guests' needs from the moment they arrive.
• Ensure smooth operation of meetings and events.

Skills

Customer service

Attention to detail

Teamwork

Job description

Meeting & Events Assistant, Malmaison

Rate of Pay / Hours: £12.50 per Hour plus generous company benefits, training & development / 24 hours per week

Type of Contract: Permanent

Location: Birmingham

It’s all in the detail. From a meeting for 6 guests to a 200 cover wedding, it’s all in the detail and you make it happen.

We create memories that our guests never forget. At Malmaison, we always go above and beyond expectations. As a Meeting & Events Team Member, you will be the face of the business, looking after guests' needs from the moment they arrive.

Experience in a similar role is beneficial, but a smile and personality are essential.

Are you looking to be part of something different, working with the best food, drink, and a brand you can be proud of?

This role could be your next step into an Events Supervisor position. We actively encourage internal development and progression. Onwards and upwards.

In addition to competitive pay, we offer:

• Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality, with rooms from £65 per night.
• Discounted friends and family room rate with 50% off the best available rate.
• 35% off your bill when dining in our brasseries and bistros.
• Fully funded apprenticeship programmes supporting your career development.
• High street discounts on shops, experiences, holidays, and more.
• Cycle to work scheme – save up to 40% on bikes.
• Healthcare Cash Plans – dental, optical, medical, from £5/month.
• Referral schemes paying up to £1500 for recommending friends.
• A decent uniform that looks professional.
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, National Popcorn Day, Mental Health Awareness Week, and more.
• Wagestream – instant access to earned wages, real-time wage tracking, and financial tips.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries with dinner, bed, & breakfast.
• Support for The Brain Charity, aiding those with neurological conditions.
• Employee Assistance Programme – free, confidential advice 24/7 for you and your family.

Our Sustainability Goals:

• 100% renewable energy, mainly from UK wind farms.
• Recycling at least 70% of hotel waste, driven by staff efforts and sustainability initiatives.
• Chemical-free cleaning systems in bedrooms and public areas, eco-friendly kitchen systems.
• Volunteer two days per year for sustainable charities, paid in full.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.