Meet & Greet and Office Administrator

Citizens Advice; Swanley; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits to make a real difference in the lives of vulnerable clients in Swanley. This varied role involves assisting individuals in accessing vital advice services while providing essential administrative support. As part of a small organization, you will receive full training and develop valuable skills in communication, listening, and problem-solving. Join a dedicated team that is committed to ensuring everyone can access the support they need, enhancing your employability while positively impacting your local community.

Qualifications

• Strong communication and listening skills to assist clients effectively.
• Ability to manage office administration tasks.

Responsibilities

• Assist vulnerable clients in accessing advice services.
• Provide essential office administration support.

Skills

Communication Skills

Listening Skills

Problem-Solving Skills

Education

High School Diploma

Job description

This is an exciting opportunity to help us ensure that everyone in Swanley can access our advice and support when needed.

Within this interesting and varied role, you will play a crucial role in supporting vulnerable clients to access our advice services. You will not be expected to give advice yourself, but your role will be vital in making sure everyone, no matter how vulnerable, can access our advice in the most appropriate way. You will assist anyone who visits our advice centre in Swanley town centre by providing information on how to access our advice. Additionally, you will provide essential office administration support to ensure our office and advice services run effectively. As a small organisation, there are many opportunities to get involved in other tasks, depending on your interests.

The successful candidate will receive full training and will:

1. Make a real difference to people’s lives and have a positive impact in your local community.
2. Learn about various issues such as benefits, debt, employment, and housing.
3. Develop valuable skills such as communication, listening, and problem-solving, enhancing your employability.
4. Gain relevant and practical experience in administration and receptionist duties.