Medicines Management Pharmacy Technician (Mental Health)

NSFT; Norwich; On-site; GBP 32,000 - 39,000; Part time

Benefits offered by this job

In-house training programmes

Career progression

NHS discounts

Job summary

Norfolk and Suffolk NHS Foundation Trust invites applications for a Band 5 Medicines Management Pharmacy Technician (MMT) based at Hellesdon Hospital, Norwich, 30 hours per week. Shift pattern and travel to other sites may be required.

You will work with pharmacists and MMTs delivering patient-centred medicines management on inpatient wards, with ACC qualification and strong reconciliation skills. Benefits include 27–33 days leave, training, and progression opportunities.

Qualifications

• BTEC Level 3 Diploma in Pharmaceutical Science /NVQ Level 3 in Pharmacy Services or equivalent recognised pharmacy technician qualification.
• Registration with the General Pharmaceutical Council (GPhC).
• ACPT recognised accuracy checking qualification – or be willing to work towards the qualification.
• BTEC Level 4 Professional Diploma in Clinical Pharmacy Services or equivalent.

Responsibilities

• Work with medicines management technicians and team managers to provide adequate cover for activities across dispensary and clinical services.
• Order medicines for stock and individual patients at ward level for discharge using IT systems.
• Participate in medicines management schemes on wards including Patients Own Drugs, Self-administration, medicines reconciliation and non-stock top ups.
• Maintain good stock control on the wards.
• Undertake patient counselling about medicines and provide information to patients, carers and health professionals.
• Involve in discharge planning for service users ensuring a seamless medicines pathway into primary care.
• Participate in Trust-wide medicines management initiatives and audits.
• Support education and training for student pharmacy technicians and trainee pharmacists.

Skills

Communication skills

Electronic record systems

Influence & negotiation

Staff supervision

Education

BTEC Level 3 Diploma in Pharmaceutical Science / NVQ Level 3 in Pharmacy Services

GPhC registration

ACPT accuracy checking qualification

BTEC Level 4 Professional Diploma in Clinical Pharmacy Services

Job description

Band 5

Main area Medicines reconciliation pharmacy technician Grade Band 5 Contract Permanent Hours Part time - 30 hours per week (Monday to Friday) Job ref 246-COR8065106-B

Site Hellesdon Hospital Town Norwich Salary £32,073 - £39,043 pro rata Salary period Yearly Closing 07/10/2026 23:59

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.

Please note due to the nature of our roles and patient demographic, you will be required to undertake physical intervention training and remain trained, as required by your role.

Job overview

We have an exciting opportunity to join our friendly, innovative, and supportive medicines management pharmacy team as a Band 5 Medicines Management Pharmacy Technician (MMT).

This post is suitable for a GPhC registered pharmacy technician wanting to move sector and from any clinical background. This roles base is Hellesdon Hospitalin Norwich but travel to different sites may be required.

The ideal candidate will work closely with our pharmacists and MMTs, carrying out various medicines management activities to provide a patient-orientated, high quality and comprehensive clinical medicines management service to designated inpatient wards primarily at Hellesdon Hospital. You will hold an Accredited accuracy checking qualification and be proficient in medicines reconciliation.

You will have a flexible approach to the needs of the service and have a strong team work ethic. You must be well organised and able to prioritise your own work, have good interpersonal skills and be confident working independently, and as a fully integrated member of the multidisciplinary team.

Please note this is a permanent position and 30 hours per week.Ideally, we would like the working hours to cover Monday, Tuesday, Wednesday and Friday with Thursday being a non working day. However, for the right candidate we might be in a position to negotiate these hours .

Main duties of the job

You will be part of a team delivering clinical pharmacy services to:

• Adult mental health inpatient wards (Norwich and Kings Lynn)
• Kingfisher Mother and Baby Unit (Perinatal mental health service – Norwich)
• Crisis Resolution and Home Treatment (Norwich and Kings Lynn)
• Psychiatric Intensive Care Unit (Norwich)
• Drug monitoring clinic (Norwich)

As a medicines management technician, you will:

• Work with other medicines management technicians and team managers to provide adequate cover for activities across dispensary and clinical services, prioritising and directing as required to ensure that optimum service delivery is maintained.
• Order medicines for stock and individual patients at ward-level in preparation for discharge using the appropriate IT systems.
• Participate in medicines management schemes on the wards including Patients Own Drugs, Self-administration, medicines reconciliation and non-stock top ups.
• Maintain a good stock control on the wards.
• Undertake patient counselling about their medicines and provide individualised information and advice about medicines to patients, carers, and other health professionals e.g., medical and nursing staff.
• Involve in discharge planning for service users ensuring a seamless medicines pathway into primary care.
• Participate in Trust wide medicines management initiatives.
• Participate in medicines management audit projects.
• Support the education and training for student pharmacy technicians and trainee pharmacists.

Working for our organisation

NSFT is a forward-thinking hospital offering mental health care in Norfolk and Suffolk. We are one of the largest mental health trusts in the UK with strong links to the School of Pharmacy and Medical School at the nearby University of East Anglia. Here at NSFT we pride ourselves on being a welcoming, talented, friendly, and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? The Pharmacy Department is at the forefront of healthcare delivery with a strong focus on Medicines Management and Optimisation, and innovative pharmaceutical practice. We have challenges, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the coastline and countryside to Broads National Park. We’re up to 2.5 hours away from London and offer excellent rail and air links across the UK and internationally. Our villages, towns and cities are packed full of history, independent cafes, restaurants, shops, and theatres. We also offer top ranking schooling and affordable house price.

Detailed job description and main responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities.

Some of the benefits you can expect:

• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• NHS discounts and many more

Please visit our Facebook and Twitter page @NSFTjobs

Person specification

Qualifications

• BTEC Level 3 Diploma in Pharmaceutical Science /NVQ Level 3 in Pharmacy Services or equivalent recognised pharmacy technician qualification
• Registration with the General Pharmaceutical Council.
• ACPT recognised accuracy checking qualification – or be willing to work towards the qualification.
• BTEC Level 4 Professional Diploma in Clinical Pharmacy Services or equivalent

Skills

• Excellent communication skills both verbal and written.
• Knowledge of electronic systems used to manage medicines supply, prescribing and patient records.
• Ability to influence and negotiate with medical, nursing and pharmacy staff.
• Experience in supervision of other staff

Experience

• Experience of development, review, and implementation of pharmacy standard operating procedures (SOPs)

Please be aware that, due to the high number of applications for certain roles, this vacancy may close earlier than the advertised closing date. We encourage you to submit your application as soon as possible.

YOUR APPLICATION

We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [e-mail].

PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.

EQUAL OPPORTUNITIES Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief. As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).. We encourage you to indicate your eligibility through TRAC jobs when applying.

Disclosure and Barring Service Check

This post may be subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Name Kirsty Ellis Job title Lead Medicines Management Pharmacy Technician Email address [e-mail] Telephone number 01603421212 Additional information