Emergency and Acute Care Medicines Management Technician

NUH; Nottingham; On-site; GBP 32,000 - 39,000; Full time

Job summary

Nottingham University Hospitals (NUH) is recruiting a Medicines Management Technician for Emergency and Acute Care. The role supports GIM, acute medicine and SDEC with medicines reconciliation and patient counselling, working with ward automation systems to keep the service efficient.

You will be guided by experienced pharmacists and a dedicated team. The post is based at Queens Medical Centre Campus and requires flexible shifts including weekends and bank holidays as part of NUH’s pharmacy

Qualifications

• Experience in hospital pharmacy admission/discharge processes.
• Knowledge of ward automation and stock control systems.
• Ability to work on own initiative and with others.

Responsibilities

• Patient medication histories and reconciliation on admission and discharge.
• Counselling patients and ensuring safe medicines management.
• Maintain handovers on NerveCentre and support drug supply processes.
• Support controlled drugs handling, audits and record keeping.
• Participate in weekend/holiday shifts as required.

Skills

Communication

Attention to detail

Interpersonal skills

Adaptable to change

Education

BTEC/NVQ level 3 in Pharmaceutical services or equivalent

General Pharmaceutical Council registered Pharmacy technician

Accuracy Checking Pharmacy Technician

Medicine Management Assessments or Validations

Tools

NerveCentre

System One

Ward automation

Job description

Nottingham University Hospitals (NUH) is the biggest employer in Nottingham with over 19,000 staff

Emergency and Acute Care Medicines Management Technician

Band 5

Main area Senior Medicines Management Technician- Emergency and Acute Care Grade Band 5 Contract Permanent Hours Full time - 37.5 hours per week Job ref 164-8270246

Site QMC Town Nottingham Salary £32,073 - £39,043 per annum Salary period Yearly Closing 12/10/2026 23:59

Job overview

We are delighted to invite applicants to join our Emergency and Acute Care (EAC) directorate and become part of the acute medicine and Same Day Emergency Care (SDEC) pharmacy team and a newly established General Internal Medicine (GIM) service.

This post is patient-facing and involves working alongside our established clinical pharmacy team to deliver a specialised service to our GIM ward, our acute medicine admissions ward and SDEC. You will have a key role in supporting with medicines reconciliation, counselling patients and supporting the team to use ward automation systems, helping to ensure the effective running of the pharmacy service with the EAC directorate.

You will be fully supported by a team of experienced specialist pharmacists, Chief Medicines Management Technician, Medicines Management Technicians and Assistants.

If you are an experienced, self-motivated Medicines Management Technician with a passion for emergency and acute care, this could be the job for you.

Main duties of the job

You will deliver patient-facing clinical pharmacy care to the GIM, acute medicine and SDEC areas and will work closely with the EAC Specialist Clinical Pharmacists to ensure the delivery of a safe, efficient, high quality and cost effective technical service.

This is achieved by the provision of a professional and effective medicines management service, with emphasis on the re-use and assessment of patients own medications, accurate and meticulous drug histories, thorough patient counselling, timely preparation of discharge prescriptions, one stop dispensing and authorised self- checking.

The post holder will be expected to work at the Queens Medical Centre Campus

Working for our organisation

With over 20,000 colleagues, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

As a pharmacy department, we are forward thinking & constantly implementing innovative ways of working to deliver the best possible patient care.

We have a strong belief in leading our teams compassionately & fostering a supportive & caring workplace

Detailed job description and main responsibilities

Patient medication history- This will include compiling medication histories by checking with patients, their own medication, patient’s medical notes, smart cards, NerveCentre, System One, GP surgeries, recent discharges and any other appropriate sources of information.

Communicating effectively, clearly and concisely complex or sensitive information to a wide range of staff, healthcare professionals and patients where there may be barriers to understanding.

Checking patients own medicines for suitability for use on admission and at discharge.

To complete final accuracy checks of discharge prescriptions against contents of patients own drugs locker.

To be responsible for ordering further supplies of medication as per departmental procedures.

To maintain up to date handovers on NerveCentre via the pharmacy IPads or laptops.

In liaison with pharmacy stores, maintain and review drug supply issues relevant to the clinical area to ensure an effective and safe system of drug supply, through effective communication with relevant pharmacy and ward staff.

To participate in the controlled drug retrieval of patients own medication from wards, patient’s own CD destruction at ward level and expired or unused ward stock. To check CD register balances and balance transfers to new CD registers. To help support the quarterly CD audits.

To investigate and resolve with nursing staff where appropriate controlled drug discrepancies to ensure accuracy and legal requirements of the controlled drug patient records are maintained.

To be responsible for the local implementation of standards relating to medicines storage and security including:

• Ambient and fridge temperature monitoring
• Security of medicines storage in treatment rooms, drug trolleys, fridges, emergency trolleys and boxes, controlled drugs cupboards.

To participate and support in project works under the direction of the Directorate Lead Pharmacist.

The post holder will be expected to take full part in the 7 day shifted rota and bank holidays duties.

Shifted and bank holiday duties: To participate in departmental weekend, bank holiday and late duty working as required. At the time of advertising, the weekend rota encompasses 2 half-day shifts every 4/5 weeks at the city campus or 1 full day shift every 4 weeks at the QMC campus. In addition, the post holder will participate in a system of flexible shifts to facilitate NUH pharmacy opening times.

Person specification

training and qualifucations

• BTEC/NVQ level 3 in Pharmaceutical services or equivalent
• General Pharmaceutical Council registered Pharmacy technician
• Accuracy Checking Pharmacy Technician (Accredited scheme or evidence of in-house validations).
• Medicine Management Assessments or Validations (Accredited or proof of in-house training)

Experience

• Experience in the admission/discharge processes within hospital pharmacy
• Proven knowledge and experience in using computer labelling and stock control systems within hospital pharmacy
• Can demonstrate that they can work on their own initiative but know limits of their authority and knowledge.
• Experience of ward automation

Communication and relationship skills

• To communicate effectively, clearly and concisely complex or sensitive information relative to medicine management back to patients, staff and colleagues
• Good interpersonal skills with the ability to liaise with a wide range of staff and patients
• Adaptable to change

Analytical and Judgement skills

• Proven evidence of judgement and prioritisation skills with regards to targets, deadlines and stock management.
• Accurate with good attention to detail
• Evidence of project work

Planning and organisation skills

• Experience in organising workload to meet pharmacy services and patients’ needsl>
• Self-motivated and able to motivate others
• Approachable

Physical skills

• Sound Word, Excel skills and be able to retrieve information from the internet

Analytical and Judgement skills

• Proven evidence of judgement and prioritisation skills with regards to targets, deadlines and stock management. Proven experience in
• Proven experience in problem solving
• Experience in data collection, activities and analysis

Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.

For more information about our organisation and the career opportunities available, please visit our website and/or follow us on Instagram , Twitter and Facebook

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

ID and Right to work checks : NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

• Transfer of information: If I have previous NHS service - I consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
• Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£49.50 for enhanced and £21.50 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.