Medicines Delivery Coordinator

Integrated Care System; Liverpool; On-site; GBP 28,000 - 33,000; Full time

Job summary

An Integrated Care System in Liverpool seeks a Medicines Delivery Coordinator to manage the delivery of medicines to patients' homes. The role involves coordinating workflows, maintaining communication with patients, and ensuring efficient vehicle usage. Candidates must possess a Pharmacy NVQ Level 2 and relevant logistical experience. The position offers a salary between £28,379 and £32,674 pro-rata, with opportunities for advancement after successful appraisal.

Qualifications

• A good standard of literacy and numeracy.
• A full UK Manual Driving License.
• Previous experience in logistics and/or driver management.

Responsibilities

• Manage the day-to-day running of the Medicines Delivery service.
• Plan driver rotas and delivery routes.
• Ensure documentation for medicines deliveries is completed correctly.

Skills

Organisational skills

Communication skills

IT skills

Education

Good general level of education

Pharmacy NVQ Level 2 or equivalent

Job description

Go back PharmaC (The Clatterbridge Pharmacy Ltd)

Medicines Delivery Coordinator

The closing date is 06 August 2025

This post will be based at The Clatterbridge Cancer Centre - Liverpool

Permanent - 40 hours per week - mainly Monday to Friday, but could include some weekend and Bank Holiday work as required. Part time hours may be available by negotiation.

As a Medicines Delivery Coordinator, you will be responsible for the day to day running of our Medicines Delivery service, which delivers medicines directly to patients' homes, and also delivers and collects dispensed and stock medicines to other clinical hubs around the area. You will plan driver rotas, assign work and plan delivery routes. You will be the point of contact for delivery requests and referrals, and responsible for contacting patients directly to arrange delivery times, and managing the delivery schedule around this. You will be responsible for ensuring the company vehicles are utilised in the most efficient way, and for collecting audit information.

You will also be responsible for a variety of administration duties for both the delivery service and the PharmaC as a whole. This includes keeping accurate records for both deliveries and the company vehicles, completing documentation appropriately, filing, document archiving and managing time sheet submissions for the drivers.

You will need excellent organisation and communication skills, ability to manage your own time effectively and follow procedures accurately.

Main duties of the job

Arrange deliveries and inter-site collections with the medication delivery drivers using CPL logistics software to organise

Contacting patients to arrange deliveries and communicating estimated delivery times, with responsibility for managing the schedule around both driver and patient availability.

Escalate issues to CPL management

Collect audit information and produce reports on the delivery service performance

Be the first point of contact for any issues drivers have

General administration support duties within PharmaC as required (such as filing, minute taking, document archiving, prescription management, administration support).

Ensure all required documentation is completed appropriately relating to medicines deliveries, temperature controls, driver timesheets and company vehicles.

Working as Delivery Driver when necessary to provide cover.

About us

The Clatterbridge Cancer Centre is one of the UK's leading providers of non-surgical cancer treatment, caring for a population of 2.4 million people across the region. Our flagship specialist cancer hospital in Liverpool is supported by our sites on the Clatterbridge Health Park in Wirral and on the Aintree Hospital site.

CPL (as subsidiary of CCC) deliver excellent care to the people we serve and are looking for applications from those who share that commitment and our values.

Clatterbridge Cancer Centre NHS Foundation Trust is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. The Trust takes an active

responsibility for ensuring systems, policies and processes are in place to safeguard Children, young people and Adults.

Due to the nature of the role, the successful candidate will be required to complete a DBS check before employment can commence. Employment is conditional on satisfactory DBS clearance. The DBS helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children.

This role is highly unlikely to attract a Tier 2 Certificate of Sponsorship to work in the UK. Applications from candidates who require Tier 2 immigration status to work in the UK will not be considered if there are a sufficient number of other suitable candidates.

Job responsibilities

Please see attached Job Description and Person SpecificationSalary starting at £28,379 per annum pro rata, increasing to £32,674 per annum pro rata after 1 years service (subject to successful appraisal and completion of mandatory training).

Person Specification

Qualifications

• Good general level of education
• Good standard of literacy and numeracy
• Full UK Manual Driving License
• Pharmacy NVQ Level 2 or equivalent

Knowledge

• Good knowledge of local Merseyside area
• Excellent IT skills and ability to use Office software to produce reports and manage schedules and records
• Awareness of medicines safe and secure handling and storage, including cold chain
• Awareness of regulations surrounding pharmacy premises and medicines transportation

Experience

• Previous experience of organising / coordinating workflow and assessing priorities and capacity
• Demonstrated experience of communicating effectively and professionally at all levels to deliver excellent service
• Previous experience in similar role
• Previous experience working in a Pharmacy environment
• Previous experience in fleet management
• Previous experience in logistics and/or driver management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

PharmaC (The Clatterbridge Pharmacy Ltd)

Address

The Clatterbridge Cancer Centre Pharmacy Ltd - Liverpool

£28,379 to £32,674 a yearper annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

158-25-164-PHAC

Job locations

The Clatterbridge Cancer Centre Pharmacy Ltd - Liverpool