Medicines Counter Assistant

Pharmacy2U Ltd; Greater London; Remote; GBP 60,000 - 80,000; Part time

Job summary

A leading online pharmacy is seeking a Medicines Counter Assistant to work part-time in a remote role. You will be responsible for ensuring accurate dispensing of prescriptions and supporting the clinical team. Applicants must hold a Medicines Counter Assistant qualification and possess strong IT and communication skills. This position offers flexible working hours and extensive benefits, making it an attractive opportunity for the right candidate.

Benefits

Occupational sick pay

Enhanced maternity and paternity pay

Contributory pension

Discounted gyms

Employee assistance programme

Qualifications

• Must hold a Medicines Counter Assistant qualification.
• Strong IT skills with intermediate Excel proficiency.
• Proactive and self-motivated, able to work independently.

Responsibilities

• Dispense all prescriptions received daily.
• Support the clinical team with daily activities.
• Comply with dispensary operations procedure.

Skills

Attention to detail

Numeracy skills

Excellent communication skills

IT skills

Teamwork

Education

Medicines Counter Assistant qualification

Tools

Excel

Job description

Role: Medicines Counter Assistant

Location: Remote

Salary: £12.45- £13.10 per hour plus extensive benefits

Contract type: Permanent

Employment type: Part time

Working hours: 16 hours per week, Saturday and Sunday, 8.30am-5.30pm

To be considered for this role, you must hold a Medicines Counter Assistant qualification.

Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.6 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.

We’re looking for a proactive and detail-focused individual to support the approval of Consumer Health orders containing pharmacy lines and ensure the accurate dispensing of prescriptions for our patients. Working in a fast-paced, deadline-driven environment, you’ll play a key role in meeting performance targets and maintaining high standards of quality and compliance. You’ll also be responsible for implementing effective quality controls and ensuring clear communication across pharmacy teams.

What’s in it for you?

Occupational sick pay

Enhanced maternity and paternity pay

Contributory pension

Discounted insurance (Aviva)

Employee discount site

Discounted gyms (via our blue light card and benefits schemes)

Employee assistance programme

In-house mental health support

Free onsite parking

Health and wellbeing initiatives

Social events throughout the year

Cycle to work scheme

Green car scheme*(subject to minimum earnings)

Registration fees paid (GPhC, NMC, CIPD etc)

Long service bonus

Refer a friend bonus

Blue light card

Hybrid working

Commitment to CPD/training

25 days annual leave increasing with service

Annual leave buy and sell scheme

Discounts & Exclusive offers at The Springs, Leeds

25% Discount & health & beauty purchases

25% Discount on Pharmacy2U Private Online Doctor Services

What you’ll be doing?

• Ensure all prescriptions received are dispensed daily
• Support the clinical team with day-to-day activities
• Comply with P2U dispensary operations procedure and meet internal targets for dispensing quality and accuracy
• Adhere to all legal, ethical, professional and company requirements
• Working within a high-volume environment
• Meeting set targets for individuals and team to meet business targets
• Taking ownership of prescription labelling and accuracy
• Working with key teams across the business (customer service, purchasing, operations & pharmacists
• Ensuring that the workplace remains fun, relaxed and friendly.
  
  

Who are we looking for?

• Holds Medicines Counter Assistant qualification
• Comfortable using IT systems and able to learn new technologies quickly; intermediate Excel skills are essential
• Strong numeracy skills with excellent attention to detail and accuracy
• Self-motivated and proactive, with the ability to work independently and collaboratively within a team
• Capable of managing and prioritising a varied workload, especially in fast-paced or high-pressure situations
• Excellent communication skills—both written and verbal—with a professional and respectful approach
• Eager to learn and grow, with a willingness to complete the NVQ Level 2 Dispensing Assistants Course after 3 months
• Always demonstrates a patient-first mindset and a commitment to upholding company values and ethical standards
  
  

What happens next?

Please click apply and if we think you are a good match, we will be in touch to arrange an interview.

Applicants must prove they have the right to live in the UK.

All successful applicants will be required to undergo a DBS check.

Unsolicited agency applications will be treated as a gift.