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NHS Kent and Medway Integrated Care Board is recruiting for a Medicines Optimisation administrative and project support role. You will help commission medicines-related services by ensuring information, meetings, records and routine financial processes are managed accurately and efficiently, and act as a point of contact for routine enquiries, FOI and complaints where appropriate.
You will coordinate day-to-day work, support projects, organise meetings with internal teams and stakeholders,
This post is a key part of the Medicines Optimisation team, providing comprehensive administrative, project and contracting support to the Medicines Value and Performance function. You'll support the effective commissioning and oversight of medicines-related services by ensuring information, meetings, records, systems and routine financial processes are managed accurately and efficiently. You'llsupport the team deliver its priorities across a complex and evolving NHS environment. You'll act as a point of contact, responding to routine enquiries professionally, sensitively and within agreed timescales. You'll contribute to responses to requests for information, Freedom of Information enquiries and complaints, escalating complex, sensitive or higher-risk matters to senior colleagues where appropriateAccurate information management is an important responsibility. You'll manage and monitor systems such as Blueteq, or an equivalent platform, checking data quality, supporting compliance with local pathways and helping to resolve queries or discrepancies promptly. You'll maintain clear electronic filing systems and handle confidential or sensitive information in accordance with information governance and data-protection requirements.,
We are committed to a culture that supports all staff at NHS Kent and Medway to be the best version of themselves.
Our ability to improve outcomes for our population depends on how effectively clinical, operational, financial and strategic professionals work together to make informed commissioning decisions. That's why our workforce works a minimum of two days-a-week on-site, with the expectation that all one-to-ones are held face-to-face and that colleagues will regularly visit the services we are commissioning to understand more about them. We believe regular on-site working supports stronger collaboration, faster problem-solving, peer learning, visible leadership and the integration of colleagues into our organisation. We also know that culture is built through shared experiences and day-to-day interactions. We are a flexible working friendly organisation; we aim to support you to work flexibly in a way that will suit you and us. We work with staff to agree objectives through regular supervision, annual appraisal and access to training opportunities.