Medicine Optimisation Pharmacy Technician

NHS; Torquay; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in the UK is seeking a Registered Pharmacy Technician to join their medicines optimisation team at Torbay Hospital. This role involves conducting medicines reconciliation, managing stock, providing patient counselling, and ensuring the highest pharmaceutical care standards. The ideal candidate should have strong organisational skills and be registered with the GPhC. Opportunities for professional development are encouraged, and flexible working arrangements may be available.

Qualifications

• Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
• NVQ Level 3 in Pharmacy Services and/or BTEC National Diploma (or equivalent).
• Completion of a Medicines Management or Clinical Diploma (e.g. Level 4).
• Experience in clinical audits and discharge planning.

Responsibilities

• Conduct medicines reconciliation in line with NICE guidance.
• Oversee ordering, monitoring, storage, and destruction of stock.
• Provide regular face-to-face counselling to patients about their medicines.
• Carry out drug chart rewrites to reduce transcription errors.

Skills

Excellent organisational skills

Strong communication and influencing skills

Time management

Team collaboration

IT proficiency

Enthusiastic and self-motivated

Flexible and adaptable

Commitment to professional development

Involvement in quality improvement

Strong interpersonal skills for patient-facing roles

Education

Registered Pharmacy Technician with GPhC

NVQ Level 3 in Pharmacy Services

Completion of a Medicines Management or Clinical Diploma

Additional training in mental health pharmacy

Tools

Electronic prescribing systems

Pharmacy software

Job description

Exciting opportunity to join our medicine optimisation team based at our units within Torbay Hospital site.

You will be based within our inpatient team and will be an integral part of the Multidisciplinary Team and help to embed medicine optimisation pharmacy services. Your skills and experience will be pivotal in supporting this by ensuring pharmaceutical care and medicines optimisation are fully implemented to the highest standards. If you are keen to learn, looking for a rewarding career at a time of change that offers opportunities to develop your role then this role is for you

Main duties of the job

Core Responsibilities

• Medicines Reconciliation: Conduct medicines reconciliation in line with NICE guidance and local SOPs, ensuring accurate and safe transfer of medication information.
• Stock Management: Oversee ordering, monitoring, storage, and destruction of stock and named patient medication.
• Drug Chart Management: Carry out drug chart rewrites to reduce transcription errors and improve safety.
• Patient Counselling: Provide regular face-to-face counselling to patients about their medicines.
• Liaison with Pharmacies: Ensure timely and accurate supply of medication by coordinating with external pharmacies.
• Audit and Compliance:
  • Conduct quarterly Controlled Drug (CD) audits and storage audits on wards and in Community Mental Health Teams.
  • Regularly check medication charts to inform performance indicators and ensure compliance with service standards.

About us

We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Job responsibilities

Please see the attached Job Description and Person Specification which will provide further information on this role.

Person Specification

Qualifications

• Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
• NVQ Level 3 in Pharmacy Services and/or BTEC National Diploma (or equivalent).
• Medicine management/optimisation training.
• Completion of a Medicines Management or Clinical Diploma (e.g. Level 4).
• Additional training in mental health pharmacy, clinical prioritisation, or patient counselling.

Knowledge & Skills

• Excellent organisational skills: Ability to manage workload efficiently and meet deadlines.
• Strong communication and influencing skills: Comfortable interacting with patients and a wide range of healthcare professionals.
• Time management: Capable of prioritising tasks and adapting to changing demands.
• Team collaboration: Experience working within multidisciplinary teams, especially in primary care or mental health settings.
• IT proficiency: Familiarity with electronic prescribing systems and pharmacy software.
• Enthusiastic and self-motivated: A proactive approach to service improvement and patient care.
• Flexible and adaptable: Willingness to work across different sites and settings.
• Commitment to professional development: Open to undertaking further training (e.g., medicines management, accuracy checking).
• Involvement in quality improvement projects or service development.
• Ability to work autonomously and manage complex medication queries.
• Strong interpersonal skills for patient-facing roles.
• Demonstrated commitment to continuous professional development.

Experience

• Experience in medicines reconciliation, discharge planning, and clinical audits.
• Familiarity with electronic prescribing systems and ePMA platforms.
• Involvement in quality improvement projects or service development.
• Experience mentoring or supervising junior staff or apprentices.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.