Medical Support Secretary

Greater Manchester Mental Health; Manchester; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading mental health trust is seeking a Medical Support Secretary to provide comprehensive administrative assistance within their services. The role requires excellent organizational and secretarial skills, with responsibilities including audio typing and liaising with medical professionals. Applicants should possess relevant qualifications and have a background in administration, alongside strong communication abilities. This position offers a unique opportunity to contribute to mental health services in a supportive and dynamic environment.

Benefits

27 days annual leave plus bank holidays

Cycle to work scheme

Salary sacrifice car scheme

Qualifications

• Competent and well-organised secretary with experience in medical terminology.
• At least 2 years office experience.
• Ability to use initiative and work well in teams.

Responsibilities

• Provide high quality administrative support to Consultants and Clinicians.
• Perform audio typing and manage appointments.
• Coordinate clinical and administrative activities for the department.

Skills

Excellent communication

Organisational skills

Secretarial abilities

Good spelling and grammar

Audio typing

Education

Relevant level 3 competency-based qualification

2 years previous office experience or equal demonstrative experience

Tools

MS Office

Job description

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We are looking to appoint an enthusiastic Medical Support Secretary to support the delivery of services within our department.

To provide a comprehensive administrative service to the Consultant, GP Trainees and Clinicians at GM Uni Student MH Service.

Excellent communication, organisational skills as well as good spelling and grammar and secretarial abilities are essential preferable with admin background.

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience you will need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you’re even more equipped to make an informed decision to apply to us, you will need to take time to read theCandidate Essentials Guidethat sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information you will need to be aware of before you submit an application form.

Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and evidence how you meet the requirements of the person specification.

Main duties of the job

You will be a well organised and experienced secretary with knowledge of medical terminology preferable with admin background.

The successful candidate will work alongside Senior Administrator to provide efficient and high quality administrative and clerical support to Consultant, Clinicians, Managers and their teams, while working in close cooperation with all staff groups and other medical professionals.

Duties will include audio typing, minuting of team meeting, typing of medical and other correspondence, actioning any requirements identified in minutes/typing, appointments bookings, along with coordinating clinical/admin activities for GM Uni Student MH Service.

The post holder must have extremely good computer and communication skills, as well as being a team player and have an ability to use their own initiative. Audio typing experience is essential for this role as well as advanced knowledge/previous use of MS Office.

Working for our organisation

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000members of staff, who deliver services from more than160locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Please note - This role is not eligible for sponsorship under current immigration rules

Detailed job description and main responsibilities

Please see attached job description and person specification

Band

Saturday (midnight to midnight) and any week day after 8pm and before 6am

All time on Sundays and Public Holidays (midnight to midnight)

1

2

3

4 – 9

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Cycle to work scheme
• Salary sacrifice car scheme

Person specification

Education / Qualifications

• Relevant level 3 competency-based qualification (such as RSA or NVQ), 2 years previous office experience or equal demonstrative experience.

Experience

• Use of VDU.
• Working in a confidential environment
• Use of office equipment.
• Typing
• Medical terminology
• Contact with patients / service users.

Knowledge

• The Data Protection Act
• Use of EPR systems
• Use of office equipment

Skills and Abilities

• The ability to prioritise tasks
• The ability to navigate IT systems, inc. Excel, Work and PowerPoint.
• Knowledge of the Paris system.
• Advanced keyboard skills

Other Requirements

• There is an occasional requirement to travel across the wide footprint of the Trust to attend meetings and events relevant to the role.

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

Applicants are encouraged to apply for posts at Greater Manchester Mental Health who have direct experience of mental health, learning disability or drug and alcohol services either as a service user or a carer.

The Trust is also committed to safeguarding children, young people and vulnerable adults and requires all staff and volunteers to share this commitment.

We are aspiring to ensure our workforce is representative of the diverse communities that we serve, and we are strongly committed to removing barriers to employment for candidates from under-represented groups, for example BAME, Disabled and LGBT+ communities. If you would like to have an informal chat about the recruitment process for this role or would value some additional support, we’d love to hear from you.

Use of Artificial Intelligence (AI) when writing job applications

A candidate may utilise the help of AI when writing job application.The assessment of an application is made on its entirety and most times AI-generated content does not fully grasp the context and requirements of the job one applies for thus producing inaccurate and misleading information, especially in the supporting statement section of an application that can lack real life examples of one’s achievements, success and challenges.

We have added a disclaimer to our application process advising that the use of AI is monitored. GMMH reserves the right to follow up with a candidate at the interview on specific responses and those examples used in the supporting statement to explore it further.

Sponsorship

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – click.

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 09/04/2025 that impact the health and care sector, you may wish to familiarise with it .

Do you have experience outside the NHS?

We want to attract and retain people with diverse skills and experience, to deliver inclusive healthcare services to our communities.

We will consider relevant experience outside the NHS to calculate your salary on appointment.