Medical Support Associate, DE

Eucalyptus; London; On-site; GBP 50,000 - 90,000; Part time

Job summary

An innovative healthcare company is seeking a Medical Support Associate to enhance patient care through digital consultations. This role offers the opportunity to make a significant impact on patients' lives from day one while collaborating with a dedicated team. You'll be part of a fast-growing organization that values your contributions and supports your professional development. With a focus on improving healthcare access and outcomes, this position is ideal for those passionate about telemedicine and patient support. Join us in shaping the future of digital health!

Benefits

Employee options

Wellness allowance

Personal development budget

Extra leave

Holiday entitlement

Social events

Equipment like a MacBook

Qualifications

• Must have a medical license in an EU country.
• At least 2 years of experience as a practicing physician.

Responsibilities

• Conduct online consultations and provide medical support.
• Collaborate with our Clinical Director to ensure high standards of care.

Skills

Medical license in an EU country (Approbation)

Fluent in German

Fluent in English

Experience as a practicing physician

Comfortable with digital tools

Multitasking

Job description

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About Eucalyptus

We’re making good health last a lifetime

More than 1 billion people globally live with obesity — a major leading indicator of many preventable chronic diseases such as diabetes and heart disease.

Eucalyptus is the company behind “Juniper”, one of the world’s largest weight management programs combining GLP-1 medication with a tailored nutrition and exercise programme, supported by our multidisciplinary care team of prescribers, health coaches, dietitians, nurses and pharmacists.

Our published clinical research demonstrates that our combined approach to weight management and lifestyle change means that our patients are 4x as likely to lose significant weight through their course of treatment with Juniper.

Recent Growth and Achievements

• In the UK, we grew from 5,000 to ~30,000 patients, received selective NICE endorsement, and expanded our team from 45 to 165.
• Globally, revenue grew by >120% YoY, with a 90% reduction in cash burn, and valuation exceeding $500M USD, backed by notable investors.
• Launched our Germany business in 2023; patient numbers tripled in 2025, on track to increase fivefold by year-end.
• As an early member of our Germany team, you’ll thrive in a fast-paced, high-growth environment where wearing multiple hats is the norm.

What’s Next?

Our goal in 2025 is to extend access to over 100,000 patients, launching into new conditions, demographics, and geographies to build the world’s largest international digital healthcare ecosystem.

About The Role

• Conduct online consultations and provide medical support to patients during their digital treatment journey.
• Evaluate medical histories and make clinical decisions in line with our guidelines.
• Collaborate with our Clinical Director to ensure high standards of patient care.
• Review and update medical guidelines to maintain quality and safety.
• Work cross-functionally with pharmacy, medical support, and operations teams to ensure a seamless patient experience.

About You

• Must haves:
• Medical license in an EU country (Approbation).
• Fluent in German and English.
• At least 2 years of experience as a practicing physician in relevant fields.
• Comfortable with digital tools and multitasking.
• Nice to haves:
• Experience or interest in telemedicine.
• Flexibility for working outside traditional hours.
• Interest in part-time work, starting with few hours per week.

Why Join Eucalyptus?

• Make a real impact quickly by helping improve patients’ lives from day one.
• Support for your career growth through feedback, development budgets, and leave.
• Work with passionate individuals dedicated to our mission.
• Benefits include employee options, wellness allowance, personal development budget, extra leave, holiday entitlement, social events, and equipment like a MacBook.

Interested in working with us? Hear from our team or check us out on Instagram @eucalyptus.health

We value diversity and encourage applicants from all backgrounds. Please mention any reasonable adjustments needed during the interview process.