Medical Secretary (XN04)

We are seeking to recruit a reliable and self-motivated individual to join the secretarial team in Women's Services, based at Cross City at St James's University Hospital and Leeds General Infirmary.

The successful candidate will be able to work well in an environment with an emotional nature of work, being sensitive to colleagues, patients, and their families. Working both individually and as part of a team, this role requires problem-solving skills, the ability to meet deadlines, and covering duties such as typing and making appointments.

Applicants should have excellent communication skills, proficiency in IT systems like Microsoft Excel, and strong organizational and prioritization abilities for multiple tasks.

For further information, please contact Kyla Wardman, Patient Services Coordinator, at michaela.wardman@nhs.net.

Main duties of the job

The post holder will provide comprehensive medical secretarial support to the Consultant and medical team, supporting administrative processes to maintain practice standards. They must communicate sensitively with a wide range of people, including patients, medical staff, and colleagues. Flexibility to cover for colleagues and work hours as needed is required.

Responsibilities include maintaining clinical correspondence and administrative tasks aligned with a Consultant's practice, ensuring compliance with internal and national standards. Deputizing and supervisory responsibilities may be required during absences, along with ensuring adherence to legislative requirements concerning Health & Safety, Data Protection, and confidentiality.

About us

Leeds Teaching Hospitals is committed to redeploying 'at risk' members of its workforce to new roles. All job adverts are subject to this policy, and delays may occur during the recruitment process. Please bear with us and contact the provided details if you have questions.

Job responsibilities

Job Title: Medical Secretary - Consultant

Reports to: Patient Service Coordinator

Accountable to: Service Manager

Band: 4

Unit/Department: Obstetrics

Location: SJUH / LGI

AfC Job No: 6

Job Purpose

The post holder will provide comprehensive medical secretarial services to the Consultant and medical team, supporting administrative protocols and procedures to meet service needs. Effective communication with patients, staff, and colleagues is essential. Flexibility to cover colleagues during absences and work hours as necessary is required.

Job Dimensions

The post holder will ensure clinical correspondence and administrative tasks are maintained to meet standards and targets. Deputizing and supervisory roles may be required, along with compliance with legislative requirements related to Health & Safety, Data Protection, and confidentiality. Please see attached document for full job description and personal specification.

Person Specification

Experience

• Understanding of office procedures/systems
• Analysis of reports, databases, and spreadsheets
• Experience with Microsoft Office and email
• Diary management and meeting organization
• Prioritizing and managing workload
• Understanding patient/customer focus
• Knowledge of Data Protection Act and patient confidentiality
• Managing complex diary schedules
• Taking minutes and organizing meetings
• Customer-focused environment experience
• Knowledge of NHS protocols and systems like PAS and PPM

Additional Requirements

• Organizational and time management skills
• Interpersonal and communication skills
• Ability to fulfill Occupational Health requirements

Skills & Behaviours

• Willingness to learn new skills
• Professional attitude, caring, and understanding
• Common sense, initiative, and integrity
• Excellent organizational skills and ability to work independently and as part of a team
• Effective communication at all levels
• Customer care skills
• Ability to handle patients and customers appropriately

Qualifications

• GCSE English Language grade C or above
• Proficient typist with RSAII or equivalent
• Shorthand and medical terminology knowledge
• European Computer Driving License (ECDL)

Disclosure and Barring Service Check

This post is subject to a DBS check due to the Rehabilitation of Offenders Act (Exceptions Order) 1975.