Medical Secretary Team Leader (Community)

Lancashire Teaching Hospitals NHS Foundation Trust; Lancashire; On-site; GBP 21,000 - 29,000; Full time

Job summary

Lancashire Teaching Hospitals NHS Foundation Trust is seeking an experienced Medical Secretary / Team Leader to join the Medical Secretarial Team. You will manage workloads and supervise secretarial staff providing support to Consultants in the Child Neurodevelopmental Team and Paediatric Audiology.

You should have broad experience with Trust IT systems, excellent communication, and proven secretarial skills including diary management, typing 50–60 wpm, and handling confidential information in a

Qualifications

• Experience in secretarial role essential.
• NHS/medical setting experience advantageous.
• Excellent communication and organisational skills.
• Able to manage confidentiality with integrity.

Responsibilities

• Manage day-to-day workload allocation for the Medical Secretarial team.
• Provide secretarial and administrative support to Consultants and health care staff.
• Supervise staff including sickness monitoring, appraisals and annual leave approvals.
• Maintain diary management and ensure timely completion of tasks.
• Support queries with a professional and confidential approach.

Skills

Team leadership

Diary management

Communication skills

Confidentiality

Education

Secretarial experience

Tools

MS Office

Trust IT systems

Job description

We are looking for an experienced, enthusiastic individual to join our Medical Secretarial Team as a Medical Secretary / Team Leader.

You will be responsible for the day to day management and allocation of workloads for a Medical Secretarial team who will provide secretarial and administrative support to Consultants and other health care professionals within the Child Neurodevelopmental Team and Paediatric Audiology In return you will join a supportive team environment with support from senior management.

A broad experience of Trust IT systems and experience in a secretarial job are essential to this role. Applicants with experience in an NHS /medical setting would be an advantage.

You will need to possess excellent communication skills and be open and accessible in order to provide the required support for queries, questions, advice and support for the Consultants and other health care professionals within the Child Neurodevelopmental Team and Paediatric Audiology Services

(We have 2 vacancies available for Medical Secretary Team Leader, with one post based at Ashton Health Centre and one at Broadoaks, Leyland.)

You will have team leadership responsibilities to ensure the smooth and efficient running of the secretarial team and booking team. You will be responsible for the day to day management of these staff including supervision, sickness monitoring, appraisals and annual leave approval.

You will need to demonstrate excellent organisational skills, must be flexible in approach, able to exercise initiative and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.

You will need to be a self-motivated individual with proven secretarial skills which a typing speed of 50 - 60 wpm, diary management, and an excellent telephone manner as is the ability to communicate effectively at all levels. You will need to be able to work to set deadlines and be calm under pressure as this is a very busy and at times a very demanding environment with a willingness to undertake and learn new tasks.

We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.

You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.

You’ll have an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.