Medical Secretary- Surgery & Anaesthetics B4

NHS National Services Scotland; Greater London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading healthcare provider is looking for a Medical Secretary to support the Urology Department. The role involves providing comprehensive administrative support, managing patient pathways, and ensuring effective communication within the team. Candidates should have experience with NHS systems and excellent communication skills, contributing to the efficient operation of the department.

Qualifications

• Experience in specialized medical secretarial support for inpatient and outpatient care.
• Good understanding of Board/Departmental policies and procedures.
• Experience with waiting list management is desirable.

Responsibilities

• Provide comprehensive secretarial and administrative support to Consultants.
• Act as a focal point for assistance regarding service inquiries.
• Prioritize and schedule workload to meet NHS targets.

Skills

Communication

Confidentiality

Resourcefulness

Tools

NHS systems

Trak

Clinical Portal

Job description

Job Title: Medical Secretary (Urology Department)

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff across various clinical and non-clinical roles. We serve a population of over 1.15 million in our local area, extending to 2.2 million when including regional and national services.

The shift pattern for this position is negotiable.

Role Responsibilities:

1. Provide comprehensive secretarial and administrative support to a Consultant(s) and their team(s).
2. Act as a focal point for assistance and advice to staff, patients, and professionals regarding service inquiries, and coordinate patient pathways.
3. Exercise initiative and resourcefulness while maintaining confidentiality, diplomacy, and tact.
4. Prioritize and schedule workload to meet NHS Greater Glasgow and Clyde, and Scottish Government targets.
5. Assist in organizing and prioritizing the Consultant(s)' administrative tasks for effective planning, including managing cancellations and resource allocation.
6. Take ownership of responsibilities, understanding the scope and impact of your role.
7. Complete statutory/mandatory training and collaborate with line managers to develop your skills aligned with personal and service objectives.

Required Skills and Experience:

This role involves specialized medical secretarial support for inpatient and outpatient clinical care. A good understanding of Board/Departmental policies and procedures is essential, along with excellent communication skills to ensure accurate and timely information transfer. Experience with NHS systems, including Trak and Clinical Portal, is required. Experience with waiting list management is desirable.

Contact Information:

Informal inquiries: Lorraine Wheeler, Urology Waiting List Manager, [e-mail], 07814313241.

Further application details can be found in the Candidate Information Packs.

Equality and Inclusion:

NHS Greater Glasgow and Clyde encourages applications from all community sections, fostering a culture of inclusion and pride in our diverse workforce. We are also committed to being a Forces Friendly Employer, supporting applications from the Armed Forces community.

Application Instructions:

Applicants must provide original, authentic responses to all questions in the application form. The use of AI, automated tools, or third-party assistance to draft responses is strongly discouraged and may lead to application withdrawal. For portal issues, contact the Jobtrain support hub.