Medical Secretary Supervisor

NHS; Bodmin; On-site; GBP 25,000 - 32,000; Part time

Job summary

A community health provider is seeking a part-time Medical Secretary Supervisor in Bodmin. The role involves supporting a mental health team with administrative tasks such as answering calls, arranging appointments, and supervising other secretaries. Ideal candidates should have a background in business administration and strong communication skills. Flexibility and a proactive attitude are essential for this rewarding position.

Qualifications

• Organised and able to prioritise work.
• Proactive in problem solving.
• Calm and patient demeanor.

Responsibilities

• Support multidisciplinary team with administrative tasks.
• Answer calls and arrange appointments.
• Provide supervision to other medical secretaries.

Skills

Minute taking

Ability to work unsupervised

Ability to multi-task

Excellent telephone manner

Communication skills

Education

Level 4 Business Administration

RSA/OCR III Word-Processing

Medical Secretary Diploma

Supervisory / Management Qualification

Job description

Go back Cornwall Partnership NHS Foundation Trust

Medical Secretary Supervisor

The closing date is 16 October 2025

Would you like to do a job that makes a difference every day, using your skills and experience, to support the teams that help with their mental health in Cornwall and the Isles of Scilly?

An opportunity has arisen for an enthusiastic, flexible and well-motivated Supervisory Medical Secretary to join our Mental Health Inpatients and Crisis Team. This post will be based in Bodmin.

The successful candidate will be well organised and able to prioritise work. You will be proactive in solving problems and queries and you will see these through to completion. The post holder will need to be calm and patient, with an excellent telephone manner and skills to deal with sometimes complex and difficult issues over the phone.

Main duties of the job

You will be supporting a multidisciplinary team and will be involved with answering calls to the service, arranging appointments, meetings, minute taking on the ward, audio typing letters and reports, scanning, and uploading documentation onto appropriate systems, photocopying, and some general administrative work as required.

You will be providing supervision and day to day support to the other medical secretaries that support the Mental Health Inpatient wards.

This role will be challenging and varied, but ultimately a rewarding role that will provide an opportunity, for the right person, to become a key member of the team. A high degree of flexibility is required to meet the day-to-day challenges of the service. Excellent time management and communication skills are required as is a good sense of humour.

This is a part-time position, working 22.5 hrs per week working Mondays and Thursdays with the third day to be agreed at interview. This would be a working on site position with possibility to work from home on occasion. There may be occasions to travel to carry out supervisions at our Longreach site in Redruth.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Education / Qualifications and Relevant Experience

• Level 4 Business Administration or equivalent knowledge or experience
• RSA/OCR III Word-Processing or equivalent
• Medical Secretary Diploma or equivalent knowledge or experience
• Supervisory / Management Qualification or equivalent experience or knowledge

Knowledge and abilities

• Minute taking
• Ability to work unsupervised and on own initiative
• Ability to multi-task and respond quickly to changing priorities, re-organising own and team's workload to meet deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Cornwall Partnership NHS Foundation Trust