Medical Secretary/STS Waiting List Officer

University Hospitals of North Midlands NHS Trust; Stafford; On-site; GBP 24,000 - 26,000; Full time

Job summary

An exciting opportunity awaits within a leading NHS Trust for a Medical Secretary/STS Waiting List Officer. This role is perfect for an experienced individual with exceptional organisational and interpersonal skills, ready to thrive in a dynamic environment. You will manage your own workload while collaborating with a dedicated team, ensuring efficient patient care and theatre coordination. Join a forward-thinking healthcare provider that values its staff and fosters a culture of inclusion and professional development. If you are passionate about making a difference in healthcare, this is the ideal role for you.

Qualifications

• Experience as a medical secretary with strong organisational skills.
• Ability to work in a busy environment and manage workload effectively.

Responsibilities

• Manage workload and coordinate with Medical Secretaries and Consultants.
• Handle patient communications and appointment bookings.

Skills

Organisational Skills

Interpersonal Skills

Multi-tasking

Professional Attitude

Education

GCSE Grade C or equivalent in Maths and English

Job description

Employer: University Hospitals of North Midlands NHS Trust

Employer type: NHS

Site: County Hospital

Town: Stafford

Salary: £24,071 - £25,674 per annum

Salary period: Yearly

Closing: 06/02/2025 23:59

Medical Secretary/STS Waiting List Officer

Band 3

Job overview

An exciting opportunity has become available within the Specialised Surgery Directorate. The Plastic Surgery Team at County are looking for an experienced and motivated individual with excellent organisational and interpersonal skills to work as a Medical Secretary and Waiting List Officer within the County Site.

Main duties of the job

Candidates should possess a professional attitude to their work and have the ability to work flexibly in an extremely busy environment. You will possess experience of working as a medical secretary demonstrating accuracy and excellent multi-tasking capabilities in all aspects of the workload. You will be required to work as part of a team as well as being able to use your initiative and prioritise your own workload to meet strict deadlines.

You will be responsible for the management of your own workload, working closely with other Medical Secretaries, Consultants, and the Management Team. You will be dealing with patients via telephone, email inbox, histology reports, booking appointments, booking theatre and minor ops, typing letters, covering where required for work.

You will be responsible for ensuring Staffordshire Treatment Suite (STS) theatres are filled, coordinating the diary, liaising with STS Nursing and reception staff. You will also be the Medical Secretary for one Consultant covering County Hospital for Plastic Surgery.

Working for our organisation

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching, and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM, and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfill their true potential.

UHNM creates and encourages a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return, we ask all of our employees to make a commitment to the values, co-created by our staff, patients, and carers, that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust, we know that investing in, supporting, and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Detailed job description and main responsibilities

For more information on working for the Trust, please see the attached Job Description and Person Specification.

For more details on the post, please contact Sophie Stokes.

Person specification

Qualifications

• GCSE Grade C or equivalent in Maths and English
• Knowledge of NHS procedures

Experience

• Two years working in an office environment
• Experience of working within a team

Important information about your application

• All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
• References - please ensure you provide email addresses for all referees for the last three years of employment.
• We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith, or sexual orientation. Appointment will be based on merit alone.
• Flexible working will be considered in line with Trust policies.
• New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
• We work with ‘trac.jobs’ to support our recruitment process. If you have any queries regarding this please read this privacy notice.

University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.

We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non-encrypted format.

If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help.

At UHNM we are fortunate to receive a high volume of applications for many of our roles; on this occasion, we would reserve the right to close any advert early, therefore please apply without delay!

If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.

If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of application to ensure sufficient time for the recruitment and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.

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