Medical Secretary - Respiratory Medicine

Integrated Care System; Dorchester; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in the UK seeks a Medical Secretary for their Respiratory Medicine Department. The role involves providing secretarial support, assisting in consultant workload organization, and acting as a point of contact for patients. Ideal candidates will have excellent audio typing skills and previous healthcare secretarial experience. The position offers a salary of £24,937 to £26,598 per year pro rata.

Qualifications

• Previous secretarial experience in healthcare within the last 4 years.
• Experience working with computer systems, including Microsoft Office.
• Ability to manage time effectively and prioritize work.

Responsibilities

• Provide secretarial support to the Respiratory Medicine Department.
• Assist with the organization of the Respiratory Consultants' workload.
• Act as a point of contact for patients and carers.

Skills

Excellent audio typing

Effective communication skills

Organizational skills

Interpersonal skills

Education

GCSE level including English at Grade C or above

RSA stage III Word-processing or equivalent

Tools

Microsoft Office

Patient Administration System (PAS)

Job description

Go back Dorset County Hospital NHS Foundation Trust

Medical Secretary - Respiratory Medicine

The closing date is 17 August 2025

An opportunity has arisen for an experienced secretary within the Department of Respiratory Medicine. This is an excellent opportunity for a self-motivated, enthusiastic and organised individual to join an extremely busy and dynamic team to provide secretarial support to the Respiratory Medicine Department and assist in the smooth, efficient and effective running of the service.

Main duties of the job

The successful candidate will primarily work for one Respiratory Consultants and provide secretarial and admin support to include excellent audiotyping, good and polite telephone manner and use of Microsoft Word, PAS and other IT systems in a working environment. Teamwork is an important part of this service to maintain a successful workflow, completion of tasks and to meet and achieve goals.

About us

At DCHFT, we pride ourselves on the care we provide for our patients, and on the culture, we are creating for our staff. We work hard to create a fair, inclusive environment for our staff.

Our Mission is to work in partnership to provide high quality, compassionate services and to nurture an environment where people can be at their best. Our vision is healthier lives, empowered citizens, thriving communities.

We are a Trust that celebrates diversity, and we are committed to creating an inclusive environment for all employees. We welcome applications from people in all under-represented groups.

Please be aware that this role isnot CURRENTLY eligible for visa sponsorship. Applicants should be aware of the requirement to independently obtain ongoing right to work in the UK beyond the expiry of any temporary or time-limited permissions. Evidence of this will need to be shared with the HR Team to ensure our records remain up to date.

Job responsibilities

• Provides secretarial support to the Respiratory Medicine Department and members of the multi-disciplinary team to assist in the smooth, efficient and effective running ofthe service.
• Assists in the organisation of the Respiratory Consultants workload.
• Acts as a point of contact for patients/carers, providing information on systems and processes within the hospital, including appointment and admission-related information, to satisfactorily resolve queries. This includes establishing communication networks within the team and with other appropriate health care professionals.
• Work closely with the multi-disciplinary team to ensure the delivery of a high-qualityservice to the department. This will require the utilisation of good secretarial, clerical, communication and interpersonal skills.
• To have a positive day-to-day working relationship with the consultants, multi-disciplinary team members, managers, and support staff (e.g. Central Appointments, radiology etc.)
• Communicate tactfully and politely with patients/carers and staff in the exchange ofverbal and written information.
• Deal with telephone, face-to-face and enquiries efficiently and with understanding, taking action as appropriate.
• Plan and organise own time/work.

Our DCHFT Job Description and Person Specification (attached) tells you all about this role, what to expect and what is needed to succeed. When completing your application please make sure to tell us how your experience and skills fit the person specification.

Please contact us at [e-mail] if you are unable to view or download the attachment.

For all our roles, we are looking for staff who hold our Trust Values of Integrity, Respect Teamwork and Excellence, and who are passionate about providing the best patient care. To read more about our Trust and our Values search Dorset County Hospital online.

Person Specification

Education, Qualifications & Training

• Educated to GCSE level or equivalent, including English at Grade C or above
• RSA stage III Word-processing or equivalent

Experience

• Secretarial experience within the last 4 years in a Healthcare setting
• Experience of working with computer systems, to include Microsoft Office and PAS
• Experience of working with staff at all levels
• Knowledge and awareness of equality and diversity and valuing diversity principles
• Proven history of working under own initiative, organising and planning own work and work for the team, prioritising workloads to set deadlines and flexibly
• Knowledge and understanding of confidentiality and data protection
• Proven history of ability to deal with ever changing deadlines and demands

Skills, Abilities & Knowledge

• Evidence of secretarial skills including excellent audio typing and minute taking
• Evidence of effective communication skills both written and oral
• Evidence of ability to respond quickly to changing priorities, organising own workload to meet deadlines
• Evidence of ability to work without direct supervision within broad procedural guidelines
• Evidence of ability to build and maintain good working relationships within a team
• To be able to demonstrate integrity and professionalism when dealing difficult situations
• Evidence of ability to exercise judgment when dealing with queries and to analyse and resolve problems
• Familiarity with using PAS (Patient Administration System) desirable, however training can be provided

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Dorset County Hospital NHS Foundation Trust

£24,937 to £26,598 a yearpro rata per annum