Medical Secretary - Respiratory/ECMS

NHS National Services Scotland; Glasgow; On-site; GBP 22,000 - 28,000; Part time

Job summary

A prominent healthcare provider in Glasgow is looking for a part-time personal assistant to support departmental Consultants. Responsibilities include managing diaries, handling enquiries, and ensuring efficient patient care. The ideal candidate will be organized, possess strong communication skills, and have experience in administrative tasks. A commitment to providing excellent service is essential.

Qualifications

• Experience in administrative support roles is preferred.
• Ability to manage multiple tasks effectively.
• Strong interpersonal skills for dealing with staff and patients.

Responsibilities

• Complete personal assistant tasks for departmental Consultant(s).
• Manage Consultants’ diaries to ensure effective time management.
• Handle telephone and face-to-face enquiries.

Skills

Word processing

Time management

Communication

Organizational skills

Problem-solving

Tools

TrakCare

OPERA

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

There are 1 permanent, part time positions available.

• 1 for 24.6 hours (between Monday to Friday)

(Please note the salary is Pro Rata) for part time hours.

• Complete personal assistant tasks relevant to supporting the departmental Consultant(s), including word processing, filing, audio-typing, photocopying and the composition of letters, medical reports and preparation of straightforward responses and request to ensure efficiency in patient care.
• Manage Consultant(s)/Team(s) diary to ensure effective time management.
• Sort, distribute and prioritise incoming mail, using judgement and experience to decide which documents are to be passed to the Consultant and which may be passed directly to others for action and information.
• Deal with telephone and face to face enquiries from all staff groups, patients, relatives, carers, providing information, directing and prioritising queries as appropriate, to ensure efficiency and effectiveness of service delivery.
• Responsible for making arrangements for the appointment of referrals to appropriate clinics and investigative departments or arranging admissions to facilitate the patient journey, taking into account urgency and length of wait.
• Management of the waiting list to ensure available resources are used most effectively in order to appoint patients which meet hospital waiting time targets.
• Liaise with a range of departments to ensure patient records are up to date and accurate with inpatient, day care, and outpatient investigatory results.
• Liaise with Consultant’s team for planning of clinic and on-call rotas to ensure effective service delivery and communicate these to department staff.
• May be required to record and prepare draft minutes of meetings for review and approval by members of the Consultant team.
• Shared responsibility for typing discharge summaries and clinic letters.
• Update TCI lists through TrakCare/OPERA in relation to patient admissions and transfers if required.
• Development of office and secretarial practices when necessary to improve service delivery and ensure good practice at all times.

Informal contact: Jemma Clark, Admin/Waiting List Manager, 0141 451 6178, [e-mail]

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

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Failure to comply with this requirement may result in your application being withdrawn from the application process.

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