Medical Secretary - Part-Time, NHS Clinic Support

South Tees Hospitals NHS Foundation Trust; Tees Valley; Sur place; GBP 21 000 - 26 000; Temps partiel

Résumé du poste

South Tees Hospitals NHS Foundation Trust is seeking a part-time Medical Secretary at James Cook University Hospital. The role provides comprehensive secretarial and administrative support to a service, with duties ranging from communication with patients and staff to arranging appointments.

Applicants should have strong IT skills and ideally prior medical secretarial experience within a healthcare setting, plus excellent communication, organisation, and confidentiality awareness.

Qualifications

• Preferably previous medical secretarial experience, but administrative background in healthcare is acceptable.
• Strong IT skills with Office suite and advanced typing/word processing.
• Good general education and knowledge of data protection regulations and patient confidentiality.

Responsabilités

• Receive, record, sort and distribute communications and take appropriate action.
• Handle telephone calls to/from patients, relatives, GPs, wards and other professionals.
• Act as point of contact for patients, carers and multidisciplinary team.
• Deal professionally with sensitive and challenging communication.
• Assist with arranging and administering appointments and clinics.

Connaissances

Excellent communication

Organisational skills

Office & Outlook

Advanced typing

GDPR awareness

Healthcare admin

Formation

GCSE Maths/English

NVQ3 Secretarial

Medical Terminology

Outils

Word

Excel

PowerPoint

Outlook

Description du poste

South Tees Hospitals NHS Foundation Trust is seeking a part-time Medical Secretary at James Cook University Hospital. The role provides comprehensive secretarial and administrative support to a service, with duties ranging from communication with patients and staff to arranging appointments.

Applicants should have strong IT skills and ideally prior medical secretarial experience within a healthcare setting, plus excellent communication, organisation, and confidentiality awareness.