Medical Secretary — Part-Time, Band 3

NHS Jobs; Gloucestershire Science & Technology Park; Remote; GBP 26,000 - 27,000; Part time

Job summary

Gloucestershire Hospitals NHS Foundation Trust is seeking a Medical Secretary (Band 3) working 22.5 hours per week. You will provide confidential secretarial support to the Gastroenterology team and other hospital staff, handling correspondence, diary management, and patient communications.

The role includes monitoring waiting lists and supporting service improvements while maintaining high-quality administrative standards. Permanent, part-time, with NHS benefits and pro rata salary provided.

Qualifications

• GCSE grade C or above in literacy and numeracy
• NVQ level 3 in administration or equivalent hospital/office experience
• Understanding and previous experience in medical terminology
• IT experience of Microsoft Office packages
• IT capable to ensure proficient use of hospital computer systems
• Excellent presentational, communication and interpersonal skills

Responsibilities

• Provide comprehensive secretarial and administrative service to the medical staff and their supporting team.
• Ensure excellent communication with patients, relatives, GPs and hospital staff to ensure high-quality care.
• Ensure clinics run at full capacity, inform Booking Office of vacancies and maximise capacity.
• Regularly inform secretarial supervisor of progress and escalate issues.
• Manage patient pathways and monitor two-week wait, RTT, and clinic capacity.
• Support diary management, meetings, governance, and teaching activities.
• Contribute to service improvements through data management, audits, and process development.

Skills

Communication skills

Interpersonal skills

Medical terminology

IT skills

Office administration

Education

GCSE literacy & numeracy

NVQ Level 3 in administration

Understanding of medical terminology

Tools

Microsoft Office

Job description

Gloucestershire Hospitals NHS Foundation Trust is seeking a Medical Secretary (Band 3) working 22.5 hours per week. You will provide confidential secretarial support to the Gastroenterology team and other hospital staff, handling correspondence, diary management, and patient communications.

The role includes monitoring waiting lists and supporting service improvements while maintaining high-quality administrative standards. Permanent, part-time, with NHS benefits and pro rata salary provided.