Medical Secretary- Palliative Care

University Hospitals of North Midlands NHS Trust; Stoke-on-Trent; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare institution in Stoke-on-Trent is seeking an Administrative Support professional for the Palliative Care Team. The role involves secretarial duties, managing waiting lists, and assisting medical staff with inquiries from patients and the public. Strong organizational and communication skills are essential. NHS Trust emphasizes inclusivity and staff development, striving for excellent patient care.

Qualifications

• Ability to provide comprehensive administrative support.
• Strong communication skills for interacting with staff and patients.
• Organizational skills for managing waiting lists and referrals.

Responsibilities

• Provide administrative support to the Palliative Care Team.
• Assist with referrals and appointment information.
• Coordinate the Palliative Care MDT and support team matters.

Job description

Overview

University Hospitals of North Midlands is currently unable to provide sponsorship this role. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship. If you hold a graduate visa, you are welcome to apply for this role; however it is important to note that UHNM will be unable to offer sponsorship at the end of your graduate visa, and you must also have at least six months until your graduate visa expires at the start of your employment for training and operational reasons.

Responsibilities

• Provide comprehensive secretarial, waiting list management and administrative support to medical and nursing staff within the Palliative Care Team.
• Assist medical and nursing colleagues with a wide range of service and functions, including dealing with enquiries from staff, patients and members of the public.
• Process referrals and communicate appointment related information to patients and carers.
• Coordinate the Palliative Care MDT and support a variety of team matters and procedures.
• Role is primarily office based, with some aspects of non-direct patient care and education required.

About UHNM

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we serve around three million people and are highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

Our commitment

All of our employees make a valuable contribution regardless of role here at UHNM. We are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. UHNM creates and encourages a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. We ask all of our employees to commit to the values co-created by our staff, patients and carers, uniting us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

How to apply / contact

For further details / informal visits contact: Name: Nicki Morgan
Job title: ACP SPCT/ Team leader
Email address: [e-mail]
Telephone number: 01782 344300