Medical Secretary - Ophthalmology

NHS; Harrogate; On-site; GBP 24,000 - 26,000; Full time

Job summary

The Harrogate and District NHS Foundation Trust is seeking a Medical Secretary for their Ophthalmology department to deliver comprehensive secretarial support. The role includes organizing meetings, managing administrative tasks, and ensuring compliance with confidentiality standards, all in a dynamic healthcare environment.

Benefits

Employee Assistance Programme

Counselling service

Fast track physiotherapy service

Qualifications

• Knowledge of Microsoft Office packages including Word, PowerPoint, Excel.
• Typing and secretarial experience.
• Medical secretarial support experience.

Responsibilities

• Provide comprehensive secretarial support to consultants and medical staff.
• Ensure smooth office operations and maintain confidentiality.
• Assist in coordination of outpatient clinics.

Skills

Excellent verbal and written communication skills

Able to prioritise

Ability to work calmly under pressure

Education

A good standard of general education to GCSE level

Medical Secretaries Diploma or equivalent

NVQ 2 Business Admin

Tools

Microsoft Office

ECDL

Job description

Go back Harrogate and District NHS Foundation Trust

Medical Secretary - Ophthalmology

The closing date is 06 July 2025

***Please note, the contract is due to start in September 2025***

An exciting opportunity has arisen to join the Ophthalmology department.

The post-holder will support the provision of an efficient and comprehensive secretarial support service to the consultants, specialist nurses and other medical staff, prioritising work to ensure deadlines are met. To maintain a high standard secretarial service to meet the needs of the clinical team within the Directorate, ensuring successful organisation of workload using time management, whilst remaining calm when responding to changing priorities.

The post-holder must observe and work within the Trust's Confidentiality Policy at all times.

Main duties of the job

ORGANISATION

• Ensure the smooth running of the office including the assessment of priorities and the initiation of preparatory action.
• Ensure the results of tests and investigations for patients are received; shown to medical staff and all relevant ongoing arrangements are carried out.
• To arrange and service meetings as required.
• Following guidance work within defined national and local targets e.g. 18 weeks and cancer target and monitor on a regular basis, identifying potential breaches.
• Ensuring MDT follow up actions are completed within a timely manner.
• To provide cover for secretarial colleagues during periods of annual leave and absence within contracted hours.
• To provide cover for the Audio Typist/Admin Support during periods of absence to meet the needs of and ensure continuity of service within the office.
• Under the direction of the Business Support Officer implement procedural changes to working systems/processes.
• Assists in the co-ordination of outpatient clinics and/or theatre lists, booked/planned admissions applicable to speciality, liaising with the Admissions Office ensuring efficient utilisation of theatre time/bed capacity. Being responsive to changing circumstances
• Completion of a monthly stationary order for the department

About us

At Harrogate and District NHS Foundation Trust we provide outstanding care to both our patients and our staff. We support staff through benefits, health and wellbeing initiatives and opportunities for personal and professional development.

• An inclusive and supportive culture our Trust encourages staff to bring their whole selves to work and active Staff Networks identify areas for improvement.
• Staff Recognition - as well as regular appraisals, we recognise staff with our Making a Difference, Team of the Month Awards & Colleague Recognition Awards
• Employee Support and wellbeing - we have a comprehensive Employee Assistance Programme, counselling service and fast track physiotherapy service for employees.
• Staff Benefits - We have a range of staff benefits and schemes to support staff health, engagement, wellbeing and inclusion.

Job responsibilities

Please see attached Job Description and Person Specification. If you have any questions, please contact Charlotte Donnelly.

Person Specification

Qualifications

• Knowledge of Microsoft Office packages e.g. Word, PowerPoint, Excel and other IT skills acquired through training and practical experience including internet/web skills
• A good standard of general education to GCSE level (including English Language at Grade C or above) or equivalent
• Medical Secretaries Diploma or equivalent
• ECDL
• NVQ 2 Business Admin

Experience

• Typing and secretarial experience
• Experience working in an administration environment
• Medical secretarial support
• NHS Experience
• Audio typing experience

Knowledge

• Ability to maintain confidentiality at all times
• Commitment to Continuing Professional Development
• Knowledge of 18 weeks and CWT's

Skills and Aptitudes

• Excellent verbal and written communication skills
• Able to prioritise
• High standard of grammar and spelling
• Ability to work calmly, confidently and efficiently under pressure and to meet deadlines
• Well organised
• Good time management and attendance
• Shows initiative
• Highly motivated
• Able to communicate sensitively and tactfully with patients and carers
• Friendly and professional telephone manner
• Flexible and open to change
• Able to follow Trust policies and procedures

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Harrogate and District NHS Foundation Trust

£24,625 to £25,674 a yearPer Annum Pro Rata