Medical Secretary - Ophthalmology

University Hospitals of Derby and Burton NHS Foundation Trust; Burton upon Trent; On-site; GBP 15,000 - 23,000; Part time

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust in Burton on Trent is seeking a part-time Medical Secretary (Band 3) for Ophthalmology, 22.5 hours per week, to support consultants and the team.

The role requires accurate typing, secretarial duties, handling NHS systems, and managing a varied workload with tact and diplomacy; closing date 5 November 2026, interview 11 November 2026.

Qualifications

• GCSE or equivalent
• Experience in administration/secretarial work or customer/patient care environment

Responsibilities

• Act as the main point of contact for patients and medical staff on behalf of the consultant and team, ensuring queries are answered courteously and professionally
• Typing/proof-reading and dispatch of clinical correspondence within agreed timescales and quality standards
• Ensure urgent test results/correspondence is brought to the immediate attention of the Consultant or team
• Understand the 18-week RTT process
• Liaise effectively with wards, departments and other clinical staff within the hospital and external healthcare providers

Skills

IT skills

Typing speed

NHS systems

Time management

Communication

Education

GCSE or equivalent

Tools

Microsoft Office

Job description

University Hospitals of Derby and Burton NHS Foundation Trust

Medical Secretary - Ophthalmology

The closing date is 05 November 2026

An opportunity has arisen within the Ophthalmology Department at Queen's Hospital, Burton on Trent for a part-time Band 3 Medical Secretary, working 22.5 hours per week.

The post holder will be required to provide an efficient secretarial service to the consultants and their team in respect of NHS work. They will need to work flexibly with or alongside medical secretarial staff, consultants and other teams when required.

We are looking for an enthusiastic and motivated team player with excellent communication & problem-solving skills. You will require high levels of tact and diplomacy with the ability to prioritise your own workload effectively to enable day to day management. You will be working alongside a number of consultants and various other clinical staff.

Please note this position is not eligible for sponsorship. Applicants must be able to demonstrate an existing and ongoing right to work in the UK for the duration of the contract without sponsorship from the Trust.

Main duties of the job

• You will act as the main point of contact for patients and medical staff on behalf of the consultant and team ensuring that all queries are answered with skill and sensitivity and in a courteous and professional manner
• Typing/proof-reading and dispatch of clinical correspondence within agreed timescales and quality standards
• Ensure urgent test results/correspondence is brought to the immediate attention of the Consultant or team
• An understanding of 18-week RTT process
• Liaise effectively with wards, departments and other clinical staff within the hospital and external healthcare providers

Closing Date for Applications: 5th November 2026

Interview Date: 11th November 2026

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Person Specification

Education

• Educated to GCSE or equivalent

Experience

• Administration/Secretarial expeience
• Experience of working in a customer care/patient care environment.

Skills

• Demonstrates IT skills and familiarity with Microsoft Office packages
• Ability to work to deadlines
• Experience using Trust/NHS systems
• Good level of typing speed and accuracy

Communication

• Ability to communicate effectively - including written, face to face and telephone

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals of Derby and Burton NHS Foundation Trust