Medical Secretary - North Wales Cardiac Centre

Betsi Cadwaladr University Health Board; Rhyl; On-site; GBP 24,000 - 27,000; Full time

Job summary

An established health organization in North Wales is seeking a dedicated Medical Secretary to join their dynamic team. This role involves providing essential administrative support to clinical teams, ensuring a seamless patient pathway while maintaining confidentiality and high-quality service. The ideal candidate will possess excellent audio typing skills and proficiency in Microsoft Office, alongside a commitment to patient care. If you are organized, adaptable, and passionate about making a difference in healthcare, this opportunity offers a fulfilling career path with a supportive work environment and family-friendly benefits.

Benefits

Family-friendly benefits

Work-life balance policies

Support for personal development

Qualifications

• Previous medical secretarial experience is desirable.
• High level of audio typing skills and excellent computer skills required.

Responsibilities

• Provide efficient administration service to support the North Wales Cardiac Centre.
• Maintain patient confidentiality and ensure high standards of customer care.

Skills

Audio Typing

Microsoft Office

Communication Skills

Organizational Skills

Customer Care

Education

NVQ Business Administration L3

RSA/OCR level 2

AMSPAR – City & Guilds L3

NVQ Customer Service L3

Tools

Microsoft Word

Job description

Medical Secretary - North Wales Cardiac Centre

Band 3

Main area: Cardiology
Grade: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week (Monday to Friday)
Job ref: 050-AC928-1224

Site: Ysbyty Glan Clwyd
Town: Bodelwyddan
Salary: £24,433 - £26,060 per annum, pro rata
Salary period: Yearly
Closing: 09/01/2025 23:59

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales has all the right ingredients. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

We are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job overview

To provide an accurate, confidential and supportive administration service for patients, clinical teams, carers and internal and external agencies (e.g. Local Authority, Third Sector, CAIS) in order to provide a safe and efficient patient pathway and appropriate support to families and carers. The post holder will support the delivery of a comprehensive high-quality medical secretarial administrative service.

To support the coordination of the administration arrangements to provide a high-quality supportive secretarial service to the consultant, medical and nursing team. To work independently and be accountable for organizing/prioritizing own workload to ensure deadlines are achieved.

Main duties of the job

Applications are invited for the post of Medical Secretary. The post holder will provide an efficient administration service to support the North Wales Cardiac Centre within Ysbyty Glan Clwyd and the wider secretarial team as required.

It is essential that the applicant holds the relevant qualifications as per the person specification, with previous medical secretarial experience desirable. A high level of audio typing skills, excellent computer skills including Microsoft Office, and a good telephone manner are required. Experience of working in a busy office environment is also desirable.

The successful candidate will join and contribute to a dynamic and busy Medical Team, working closely with Consultants and their juniors as well as liaising closely with other members of the team supporting the delivery of high-quality patient care.

Candidates must maintain patient confidentiality and ensure a high standard of customer care at all times. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

BCUHB North Wales is the largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications

• NVQ Business Administration L3 or equivalent experience
• RSA/OCR level 2 or equivalent experience (must be a proficient user of Microsoft Word)
• AMSPAR – City & Guilds L3.
• NVQ Customer Service L3.

Experience

• Knowledge of a range of administrative processes.
• Experience of working in a busy office environment.
• Experience of working within the NHS.

Skills

• Competently communicates professionally and effectively with all levels of staff both verbally and in writing.
• Proficient in use of Microsoft Office applications.
• Experienced in planning, organizing and prioritizing own workload.
• Flexible and adaptable to changing service demands.
• Excellent organizational skills.

Knowledge

• Evidence of Continual Personal Development.
• Ability to deal with sensitive information.
• Knowledge of NHS Organisations.
• Medical terminology.

Other

• Ability to travel as per the role's requirements.
• Welsh Speaking.

Personal Qualities

• Team player.
• Approachable/Friendly.
• Reliable.
• Develops own practice through reflection and learning.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route.