Medical Secretary - Martock & South Petherton, Somerset

Integrated Care System; South Petherton; On-site; GBP 40,000 - 60,000; Part time

Job summary

A healthcare provider in South Petherton seeks a part-time Medical Secretary to join their team. The role involves providing typing services for healthcare professionals, assisting with administrative duties, and communicating with patients. The ideal candidate will have previous secretarial experience, good communication skills, and IT literacy. The position offers a flexible schedule and competitive pay, with opportunities for growth and involvement in a supportive healthcare environment.

Benefits

NHS pension

Flexible working arrangements

Employee benefits and salary sacrifice schemes

Qualifications

• Previous secretarial experience in a customer-focused environment.
• Experience of working within an administration team.
• Experience of working in the NHS or similar healthcare setting.

Responsibilities

• Provide efficient typing services for GPs and health professionals.
• Assist the practice manager with clerical and administrative duties.
• Liaise and arrange meetings, taking minutes as required.

Skills

Excellent communication skills

Knowledge of medical terminology

Strong attention to detail

IT literate

Ability to work under pressure

Education

English & Maths GCSE or equivalent

NVQ in Business and Administration

Tools

Word

Outlook

EMIS

Job description

Medical Secretary - Martock & South Petherton, Somerset

Symphony Healthcare Services has an excellent opportunity for a highly motivatedand flexible individual to join the practice as a Medical Secretary on a permanent basis based at Martock and South Petherton Surgeries.

The position is part time, 20 hours per week working Monday to Friday. Days / hours will be discussed at interview stage. Flexibility will also be required to cross-cover on an ad hoc basis.

The rate of pay is £12.21 per hour, increasing to £12.50 once a successful 6-month probation period has been completed.

*******Previous applicants need not apply*********

Main duties of the job

• To provide an efficient audio/Lexacom, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
• To assist the practice manager with all clerical and administrative duties.
• To make appointments, bookings and admissions as required.
• To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes.
• To retrieve medical records and assist the completion of medical/insurance records.
• To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
• To maintain the computer clinic system in an accurate and secure manner.
• To provide cover for members of the secretarial team during periods of sickness and annual leave.
• In liaison with the Operations Manager, maintain adequate supplies of office stationery in order to perform secretarial duties.

Please read the full Job Description (JD) attached carefully before applying.

About us

Symphony Healthcare Services was established in 2016 as part of the award-winning Symphony Programme Vanguard, developing new models of care. We now support 16 practices across Somerset providing care for over 130,000 patients.

Symphony has developed a model where each practice is encouraged to operate autonomously, but as a subsidiary of NHS Somerset Foundation Trust (SFT), and with the backing and economies of scale from a central support team (particularly for HR, finance, corporate and strategic management matters).

Providing NHS services is at the heart of what we do. Our vision is to ensure that primary care is sustainable for patients and practices in Somerset, and we aim to be a national exemplar for primary care provision. We work closely with our practice teams to support, develop and transform patient care and working practices with innovation and technology at the heart of what we do.

Symphony welcome applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services, Symphony are committed to equality of opportunity for all.

Symphony offers a NHS or NEST Pension, a fantastic range of employee benefits and salary sacrifice schemes (see attached poster), along with flexible working from day of employment and an agile approach to home / office-based working (where applicable).

We look forward to hearing from you and receiving your application.

Job responsibilities

You should have excellent communication skills and have the ability towork as part of a team. You will be IT literate and be able to work accuratelyand prioritise your workload.

Please read the attached job description for full details.

Person Specification

Qualifications

• English & Maths GCSE or equivalent (A*-D grade/grade 9 to 3)
• NVQ in Business and Administration

Experience

• Previous secretarial experience Experience of working in a customer focused environment
• Experience of working within an administration team
• xperience of working in the NHS or similar health care setting
• Awareness of clinical systems such as EMIS

Knowledge and Skills

• Knowledge of medical terminology
• Computer literate, including Word, Outlook and Internet, and good keyboard skills
• Ability to listen carefully and communicate effectively and sensitively (verbal and written) to patients and staff at a range of levels (E) Excellent organisational skills (E) Strong attention to detail and the ability to transfer accurate information
• Work well under pressure
• Use own initiative within clear boundaries, seeking advice when necessary
• Demonstrate enthusiasm and a strong sense of teamwork
• Knowledge of the NHS/General Practice
• Ability to complete tasks to a high standard with frequent interruptions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.