Medical Secretary - Diabetes and Endocrine

NHS Scotland; Glasgow; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare organization in Glasgow is seeking a highly motivated Medical Secretary to provide comprehensive administrative support. You will manage clinical correspondence, handle patient enquiries, and oversee scheduling to ensure high-quality patient care. The ideal candidate should have an HNC or equivalent in Secretarial Studies, alongside strong organisational and typing skills. This role offers an opportunity to contribute to delivering exceptional healthcare services.

Qualifications

• Strong understanding of office procedures and excellent organisational skills.
• Advanced keyboard and typing skills with speed and accuracy.
• Sound knowledge of medical terminology is desirable.

Responsibilities

• Provide a comprehensive medical secretarial service to the department.
• Transcribe clinical correspondence using Winscribe.
• Handle patient enquiries professionally.
• Manage consultant diaries and coordinate outpatient clinics.
• Liaise with other specialties for patient care.

Skills

Organisational skills

Keyboard and typing skills

Communication skills

Education

HNC or SVQ Level III in Secretarial Studies or Business Administration

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

The shift pattern for this post is: Monday - Friday

The Diabetes & Endocrine team at GRI are seeking a highly motivated and organised Medical Secretary to provide dedicated administrative support to the department. This is a fantastic opportunity for someone eager to develop professionally and contribute to the delivery of high-quality patient care.

As a key member of our administrative team, you will:

• Provide a comprehensive and efficient medical secretarial service to the department.
• Transcribe clinical correspondence using the Winscribe digital dictation system.
• Handle patient enquiries in a professional and compassionate manner.
• Manage consultant diaries, coordinate and cancel outpatient clinics, and oversee clinic lists to ensure effective scheduling and continuity of care.
• Liaise with other specialties and departments to facilitate timely and efficient patient care.

To succeed in this role, you should have:

• An HNC or SVQ Level III in Secretarial Studies or Business Administration (or equivalent experience).
• A strong understanding of office procedures and excellent organisational skills.
• Advanced keyboard and typing skills with speed, accuracy, and attention to detail.
• A sound knowledge of medical terminology (desirable).
• A flexible, team-oriented approach and the ability to work well under pressure.

NHS Greater Glasgow and Clyde - NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged.