Medical Secretary - Dermatology

NHS; Bath; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

A regional healthcare provider in Bath is looking for a Medical Secretary to support the Dermatology department. The role involves general administration, audio typing, and liaising with patients and clinicians. Candidates need a minimum of 1-year experience in a secretarial role and should be computer literate. This is a full-time position with some flexibility to work from home.

Benefits

Flexible working hours

Supportive work environment

Healthcare benefits

Qualifications

• A minimum of 1-year in a Secretarial role.
• Willingness to learn medical terminology.
• Ability to work effectively as part of a team.

Responsibilities

• Liaise with medical teams and patients for administration.
• Manage consultant clinic diaries and appointments.
• Support clinicians with audio typing and general admin.

Skills

Computer literacy

Good communication

Teamwork

Education

GCSE pass level or equivalent

Word processing / audio typing qualifications

Tools

Microsoft Word

Microsoft Excel

Email applications

Job description

Job summary

We have an opportunity to join our friendly team as a Medical Secretary to support Dermatology Outpatients. We can offer you full time hours and flexibility working on site with some working from home.

The team works together to assist in the smooth running of the department and ensure patients have the best possible experience. On a day to day basis you'll be supporting clinicians with general administration, including audio typing. You'll also be liaising with patients, clinicians and other teams in the Trust so you will need to have a patient focused approach to your work.

We can offer you a supportive environment where you'll be fully trained and have the opportunity to develop and use your initiative. If you would be interested in visiting the department or have a chat, please get in touch with Kerrie Cary, Patient Pathway Manager on [e-mail].

Main duties of the job

To liaise with the medical team, GP's and patients to provide an excellent administration service for all patients.

First point of contact for patients and other Health Care Professionals via telephone and email.

Typing letters using dictation system directly into hospital system (incl. Millennium).

Using Microsoft software e.g. Word, Excel, Outlook and the Internet and Intranet.

Management of consultant clinic diaries.

Booking patient appointments and completing outcomes.

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in the top 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff well-being, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial well-being. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Details Date posted

14 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

427-7273372-A

Job locations

Royal United Hospitals Bath

Combe Park

Bath

BA1 3NG

Job description Job responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Job description Job responsibilities

Please find attached to the vacancy a detailed person specification and job description for further information about this role.

Person Specification Knowledge and experience Essential

• A minimum of 1-year in a Secretarial role.
• Willingness to learn medical terminology (following a period of learning on the job if necessary) and use this effectively as part of the role.

Desirable

• Experience of working in a customer/patient focused environment.

Specific skills Essential

• Computer literate: able to use Microsoft Word and email and other office applications to maximise the efficiency of the office.
• Ability to work as part of a team and using own initiative.

Qualifications & Training Essential

• Educated to GCSE pass level or CSE equivalent qualification.
• Word processing / audio typing qualifications or RSA level or equivalent experience.
• Evidence of good literacy and numeracy skills

Desirable

• AMSPAR qualification or equivalent

Person Specification Knowledge and experience Essential

• A minimum of 1-year in a Secretarial role.
• Willingness to learn medical terminology (following a period of learning on the job if necessary) and use this effectively as part of the role.

Desirable

• Experience of working in a customer/patient focused environment.

Specific skills Essential

• Computer literate: able to use Microsoft Word and email and other office applications to maximise the efficiency of the office.
• Ability to work as part of a team and using own initiative.

Qualifications & Training Essential

• Educated to GCSE pass level or CSE equivalent qualification.
• Word processing / audio typing qualifications or RSA level or equivalent experience.
• Evidence of good literacy and numeracy skills

Desirable

• AMSPAR qualification or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Royal United Hospitals Bath NHS Foundation Trust

Address

Royal United Hospitals Bath

Combe Park

Bath

BA1 3NG

Employer's website

https://www.ruh.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Royal United Hospitals Bath NHS Foundation Trust

Address

Royal United Hospitals Bath

Combe Park

Bath

BA1 3NG

Employer's website

https://www.ruh.nhs.uk/ (Opens in a new tab)