Medical Secretary - Clinical Chemistry

NHS; Liverpool; On-site; GBP 24,000 - 30,000; Full time

Job summary

A regional healthcare provider in Liverpool is seeking an experienced Medical Secretary to join their Clinical Chemistry team. The role involves comprehensive administrative duties including diary management and communication with various service users. Ideal candidates will have strong I.T. skills and previous experience in a medical secretarial role. This opportunity offers a chance to be part of a dedicated healthcare team, contributing to patient care and efficiency in a busy environment.

Qualifications

• Current employee of a LAASP organisation.
• Knowledge of medical terminology.
• ECDL or equivalent.

Responsibilities

• Provide a comprehensive secretarial service to consultants and specialty teams.
• Manage appointments and diary effectively.
• Operate an effective bring forward system and filing system.

Skills

Excellent I.T. skills

First Class Communication Skills

Time Management Skills

Ability to work individually or as part of a team

Excellent interpersonal and influencing skills

Education

Educated to GCSE/O Level standard/equivalent or higher

RSA/OCR Typing/Word processing Level 3 or equivalent

Secretarial Qualification or equivalent experience

Tools

Microsoft Office

Job description

Go back Liverpool University Hospitals NHS Foundation Trust

Medical Secretary - Clinical Chemistry

The closing date is 05 October 2025

This post is open to employees of the five LAASP organisations. As part of your application, you will be asked to confirm that you are a current employee of The Clatterbridge Centre, Liverpool Heart and Chest Hospital, Liverpool University Hospitals, Liverpool Women's Hospital or, The Walton Centre.

An exciting opportunity has arisen for an experienced medical secretary to join the team within Clinical Chemistry at LUHFT. The successful candidate must be able to undertake all administrative duties including diary management, be well organised, plan own workload and work on own initiative working to strict guidelines, both individually and as part of the wider team. You will be expected to be a team player and cover for your colleagues during absences.

Responsibilities

• To provide a comprehensive secretarial service to consultants and speciality teams including the following: Transcribing (audio typing) letters on behalf of the clinical team and arranging appropriate follow up arrangements.
• Managing the creation, reduction and cancellation of clinic templates on behalf of clinicians.
• Liaising with all service users (patients, GPs, other Trusts) via the telephone and email, relaying messages to clinicians and responding to queries in a timely manner.
• To manage and maintain 18 week pathways including tertiary referrals to external trusts and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow-up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.
• Other general administration duties relevant to the role as listed in the job description.

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women's, visit their careers page.

Job responsibilities

To provide a comprehensive service to consultants and speciality teams including nurse practitioners/clinicians

Keep diary up to date, arrange appointments and arrange travel and accommodation

Operate an effective bring forward system and filing system

To manage and maintain 18 week pathways including tertiary referrals to external trusts and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow-up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.

Support consultants in non-clinical activities role by preparing presentation documents, using relevant packages and arranging meetings, set agenda, circulate agenda/supporting papers as appropriate and take minutes at meetings.

Ensure appropriate personnel are informed of consultant annual leave/study leave. Keep consultants informed of junior doctor leave, as it could have an effect on the service.

Organise and maintain consultants admissions. Cancel and add patients to the waiting list, as appropriate, ensuring lists are updated and patients contacted. Liaise with waiting list office, anaesthetic department and ward. Complete and amend theatre lists appropriately.

Type dictation from audio transcription of clinical correspondence and documentation. Type discharge summaries as appropriate. Maintain an effective track on inpatient referrals to ensure patient is reviewed promptly.

Person Specification

LAASP

• Current employee of a LAASP organisation

LAASP

• Current employee of a LAASP organisation

Qualifications

• Educated to GCSE/O Level standard/equivalent or higher
• RSA/OCR Typing/Word processing Level 3 or equivalent
• Knowledge of medical terminology
• Secretarial Qualification or equivalent experience
• ECDL or equivalent
• Shorthand

Experience

• Excellent I.T. skills with knowledge and experience of all Microsoft office packages
• Demonstrable experience working in an NHS office environment as a medical secretarial

Skills

• Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills
• Excellent Word Processing and Keyboard Skills
• Ability to organise workload effectively and prioritise to meet deadlines
• Ability to work individually or as part of a team
• Experience or supervising and motivating a team
• Time Management Skills
• Excellent interpersonal and influencing skills
• Knowledge of internal PAS system
• Understanding of Trust internal policies as appropriate

Attributes

• Capability to adapt to most situations
• Eager to learn
• Ability to maintain control of stressful/sensitive situations

Other Requirements

• Comply with Trust policies and procedures
• Ability to show understanding and appreciation of the need to maintain confidentiality in all matters - Data Protection Act
• Ability and willingness to undergo further training in accordance with the needs of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Liverpool University Hospitals NHS Foundation Trust