Medical Secretary - Cardiology

NHS; Bath; On-site; GBP 24,000 - 26,000; Full time

Job summary

Le Royal United Hospitals Bath NHS Foundation Trust recrute un Secrétaire Médical pour le département de Cardiologie. En tant que point de contact principal pour les patients, vous serez responsable de la correspondance clinique, de l'organisation des rendez-vous et du soutien à l'équipe médicale. Ce rôle exige une personne chaleureuse et organisée, prête à s'investir dans un environnement dynamique.

Qualifications

• Minimum 1 an d'expérience en rôle secretarial.
• Connaissance des procédures de bureau et d'administration.
• Expérience antérieure de secrétariat médical NHS.

Responsibilities

• Fournir un service secretarial médical complet, y compris la dactylographie.
• Organiser des rendez-vous de suivi et suivre les résultats diagnostiques.
• Servir de premier point de contact pour les patients.

Skills

Communication

Organisation

Empathie

Education

GCSE pass or equivalent

Typing qualification RSA or equivalent

Medical Secretary qualification or experience

Tools

Knowledge of NHS systems

Job description

Go back Royal United Hospitals Bath NHS Foundation Trust

Medical Secretary - Cardiology

The closing date is 15 July 2025

We are looking for a passionate and driven individual able to thrive in a busy and fast-paced environment within the Cardiology Medical Secretariat.

Your main responsibility will be typing clinical correspondence to both patients and medical professionals, supporting our fantastic Cardiology clinicians to provide the best possible outcomes for our patients.

You will be the first point of contact for patients and be able to use initiative to deal with any queries from either patients or the clinical teams - so a calm and empathetic approach is essential for this position.

In addition, you will learn about the pathways for diagnostic, outpatient and day case services, understanding where patients are in their journey and how you might be able to help progress.

You will be required to organise follow-up appointments and track diagnostic results and will liaise with the consultants to ensure that they are aware of results, minimising delays to patients.

Cardiology is a busy department where there is always something new to learn. We can promise you will never be bored!

Main duties of the job

• To provide a complete medical secretarial service, including accurate audio typing for the department, producing clinic letters and other documents
• To liaise with nurses, doctors and other members of the multidisciplinary team, including inpatient and outpatient booking teams to provide a quality service for the patients
• To work as part of a team sharing responsibility for the smooth running of the department
• To provide a first point of contact, answering all telephone enquiries, taking and relaying messages in a polite and helpful manner and using own judgement to establish the priority of issues and taking action as appropriate.
• To check patients have been listed on patient databases and assist booking clerks as require
• To effectively arrange and book follow-up appointments, and monitor the 'To be Scheduled' List.

About us

At the RUH we're proud to put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.

Job responsibilities

Please see the attached job description and person specification for more information about the role.

Person Specification

Experience

• Minimum of 1 year in a secretarial role
• Knowledge of office and administration procedures
• Previous NHS medical secretarial experience
• Knowledge of NHS systems, Millennium etc

Qualifications

• Generally Educated to GCSE pass or equivalent standard
• Typing qualification RSA or equivalent
• Medical Secretary qualification or experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Royal United Hospitals Bath NHS Foundation Trust

£24,625 to £25,674 a yearper annum, pro rata