Medical Secretary- Breast Surgery, Band 3

Integrated Care System; Cheltenham; On-site; GBP 24,000 - 26,000; Part time

Job summary

A leading healthcare provider is looking for a motivated and organized Medical Secretary to join the Breast Surgery Team. In this role, you will provide essential administrative support while ensuring excellent patient care. Full training is provided, with opportunities for career progression and a supportive work environment.

Benefits

Generous annual leave policy

Flexible working opportunities

Access to NHS pension scheme

Discounts at local shops and restaurants

Health and wellbeing initiatives

Qualifications

• Educated to GCSE level minimum Grade C in Maths and English.
• Experience in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Proven administrative experience with excellent attention to detail.

Responsibilities

• Provide comprehensive secretarial support to the consultant.
• Book in patients for surgery and manage appointment tracking.
• Communicate effectively with external organizations for patient care.

Skills

Clear communication

Problem solving

Attention to detail

Education

GCSE level minimum Grade C in Maths and English

Medical Secretary Diploma or equivalent experience

Tools

Microsoft Office

Job description

Go back Gloucestershire Hospitals NHS Foundation Trust

Medical Secretary- Breast Surgery, Band 3

The closing date is 21 July 2025

Medical Secretary- Breast Surgery, Band 3 (15 hours a week)

The Breast Surgery Team at Thirlestaine Breast Centre are looking to welcome a motivated, organised, and efficient secretary into the Breast Surgery Team. You will be will be working closely with consultants and management to deliver surgical care for patient. We are a friendly team who are passionate about working collaboratively to deliver excellent patient care. While previous medical secretary experience is desirable, however not essential as upon joining the team, full training will be given.

We actively support career progression, have a generous annual leave policy, and value our team members' health and wellbeing by supporting flexible working where possible.

If you have any questions or would like to arrange pre-application visits to the Department you can contact the Lead Co-Ordinator, Kristine Peelo on 0300 422 3787 / [e-mail].

Additional working pattern details: Thursday and Friday working days required

The proposed interview date is: 30th July

Main duties of the job

Whilst the organisation and structure within specialities/divisions may vary the specific remit of this role will include:

Outcomes, Results and Clinics - Tracking of results/ appointments and highlighting to the clinical team members any results, correspondence or patient queries that need response and taking action e.g. booking investigations, transcription, etc, to ensure that RTT guidelines are achieved for patients.

Booking in patients for surgery, alongside the utilisation of theatre lists.

Providing a comprehensive secretarial support to the consultant.

Regularly informing the Lead Co-Ordinator about progress and flagging up as a matter of urgency any issues.

Liaising with external organisations for the benefit and progress of patient care, such as Social Services, other hospitals, etc.

About us

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well a generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Job responsibilities

For more information on the job description and the main responsibilities of this vacancy then please see the attached job description for more information

Person Specification

Qualifications

• Educated to GCSE level minimum Grade C in Maths and English
• Experience of Microsoft Office, including Outlook, Word, Excel and Powerpoint
• Medical Secretary Diploma or equivalent experience
• Experience of typing letters including medical terminology

Knowledge

• Clear communication with excellent writing, data entry and telephone communication skills. Capable of constructing and delivering clear information / instruction to a wide range of people
• Problem solving skills and ability to respond to sudden unexpected demands
• Knowledge or an ability to understand clinical pathways in relation to RTT
• Knowledge of NHS Systems

Experience

• Proven administrative experience, including initiating and maintaining office systems
• Experience of handling telephone enquiries
• Experience of planning and organizing administrative tasks
• Experience of managing own workload

Personal Attributes

• Ability to work effectively as part of a team and able to work autonomously, working to tight deadlines
• Excellent attention to detail with ability to input data accurately
• Flexible approach to role, commitment and ability to learn new skills
• Empathy and compassion to relate sensitive and confidential information to relatives and patient

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Gloucestershire Hospitals NHS Foundation Trust

£24,625 to £25,674 a year(pro rata if part time)