Medical Secretary, Band 3 - Oncology

NHS; Cheltenham; On-site; GBP 24,000 - 26,000; Full time

Job summary

An exciting opportunity has arisen for a Full Time Medical Secretary to join the Oncology team at Cheltenham General Hospital. Responsibilities include supporting outpatient services, managing consultant workloads, and using voice recognition software. Ideal candidates will have previous secretarial experience, strong organizational skills, and a commitment to patient care.

Benefits

27 days holiday per year plus 8 Bank Holidays

NHS Pension Scheme membership

Occupational health services

Training and support for new team members

Qualifications

• Educated to GCSE grade C or above in literacy and numeracy.
• Possess typing qualification or demonstrable experience at min 40 wpm.
• Good command of English, punctuation, and grammar.

Responsibilities

• Use voice recognition software to transcribe and proofread letters.
• Manage busy mailboxes and telephones efficiently.
• Coordinate appointments and manage diaries for consultants.

Skills

Attention to detail

Communication skills

Medical terminology

Diary management

Computer literacy

Education

GCSE grade C or above in literacy and numeracy

Typing Qualification (min 40 wpm)

Tools

MS Word

Excel

Outlook

Job description

Go back Gloucestershire Hospitals NHS Foundation Trust

Medical Secretary, Band 3 - Oncology

The closing date is 06 July 2025

Medical Secretary, Band 3 (37.5 hours a week)

An exciting opportunity has arisen for an additional Full Time B3 Medical Secretary to join our extremely busy yet friendly Oncology team based at Cheltenham General Hospital. Working hours are over 5 days per week, Monday to Friday.

This important role supports the Outpatient Services in Oncology for Gloucestershire Hospitals NHS Foundation Trust.

Main duties of the job

You will ideally have secretarial experience and be accustomed to working in a high pressured and fast paced yet friendly environment.

As a member of the secretarial team, you must possess an excellent work ethic with proven organisational and communication skills, and be an exceptional team player.

You will be expected to take responsibility for the workload of a team of consultants, involving typing and proofreading of clinical letters; chasing results; managing busy mailboxes and phones; liaising with a variety of clinical staff and departments.

You must be able to work both independently as well as within a team environment.

You will also be required to support the wider secretarial teams as necessary under the supervision of the Supervisor Secretaries.

About us

Our friendly and hardworking Oncology secretarial team supports a large cohort of medical staff including consultant clinical and medicaloncologists, specialty doctors and advanced nurse practitioners.

We welcome our new members of the team with full training and support.

Holiday entitlement of 27 days per year, pro-rata, plus 8 Bank Holidays, rising to 33 days after 10 years' service.

An annual personal development review to support your career aspirations.Occupational health services and support.

Automatic membership of the NHS Pension Scheme.

Job responsibilities

- Use of voice recognition software to transcribe and proofread dictated letters

-High attention to detail and accuracy essential for typing and proofreading of clinical letters

- Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patientcontacts as directed by the secretary supervisor.

- Typing detailed medical reports for legal use when necessary.

- Supporting consultant staff by assisting with the production and transcription of letters

- Take and transcribe minutes as appropriate.

- Chasing of scan results

- Diary management, including coordinating appointments, booking of meeting dates and venues, organising and distributing paperwork asrequired by the clinical team/supervisor.

- Management of busy mailboxes and telephones

- Liaising with external organisations for the benefit and progress of patient care, such as GP surgeries, other hospitals, etc

- Take ownership and responsibility for the workload of a team of Consultants, Drs and Nurses

See full Job description for further details

Tel: [phone]

Person Specification

Qualifications

• Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
• Typing Qualification or demonstrable experience (min 40 wpm)

Skills

• Good command and understanding of English, punctuation and grammar
• Excellent written and verbal communication skills
• Motivated by patient care
• Computer literate in MS Word, Excel, Outlook. Diary management
• Accuracy and attention to detail
• Able to manage high volume of telephone calls that may be potentially distressing or emotional
• Previous experience or understanding of medical terminology

Experience

• Previous experience in a hospital or office environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Gloucestershire Hospitals NHS Foundation Trust

£24,625 to £25,674 a year(pa pro rata if part-time)