Medical Secretary (B4)

Sirona Care & Health; Midmeredales; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in England is looking for a medical secretary to support consultant psychiatrists in South Gloucestershire. Responsibilities include managing appointments, dealing with patient queries, and providing administrative support. The ideal candidate will have good communication and organizational skills and experience in a medical environment. The role offers competitive NHS benefits, annual leave, and participation in the NHS Pension Scheme.

Benefits

NHS benefits

27+ days' annual leave

Participation in NHS Pension Scheme

Qualifications

• Experience in a medical administrative role preferred.
• Strong ability to manage multiple tasks in a fast-paced environment.
• Excellent verbal and written communication skills.

Responsibilities

• Manage the psychiatrists' caseload and appointments.
• Deal with patient queries effectively.
• Create letters from dictations and manage diaries.

Skills

Patient management

Communication skills

Organizational skills

Diary management

Tools

EMIS

Job description

This role involves being a medical secretary and providing administrative support to two consultant psychiatrists based in South Gloucestershire region. You will be working alongside another medical secretary who is full time.

We have a total of six other medical secretaries across BNSSG. You will work closely with other admin teams and clinical teams. This is a fast paced and varied role where you will be interacting with service users, carers and other health providers.

A lot of the role involves helping to manage the psychiatrists' caseload through booking of appointments and typing clinic letters. Key responsibilities include:

• Dealing with patient queries via phone/email
• Signposting and escalating to the correct professions
• Ensuring referrals to the service are managed in a timely manner and caseload are kept organised with patients having regular reviews
• Able to manage own caseload as well as shared inboxes
• Creating letters from dictations
• Helping with the induction of resident doctors into the service
• Creating meetings with multi-disciplinary teams
• Diary management of the consultant and resident doctors
• Providing coverage to the team during sickness and annual leave
• Using the patient data system EMIS to update records
• Supporting in collecting data and reports for legal documentation and reports
• Aiding in the transfer of patients between localities and in the discharge process

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

We offer Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme. We welcome and encourage all applicants and are committed to having a workforce that reflects the communities we support.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.