Medical Secretary (B4)

Sirona care & health; Bristol; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare organization is seeking a medical secretary to provide administrative support to consultant psychiatrists. The role includes managing patient queries, scheduling appointments, and handling multi-disciplinary team communications. Candidates should be organized and have strong communication skills. The position offers an Agenda for Change Salary along with full NHS benefits and generous annual leave.

Benefits

NHS Pension Scheme

27+ days annual leave

Full NHS benefits

Qualifications

• Experience in a medical administrative role is preferred.
• Ability to manage a caseload efficiently.
• Excellent communication skills.

Responsibilities

• Manage psychiatrist's caseload through booking appointments.
• Handle patient queries via phone/email.
• Create letters and document records.
• Support multi-disciplinary team meetings.

Skills

Dealing with patient queries

Diary management

EMIS patient data system

Multi-disciplinary team collaboration

Job description

Overview

This role involves being a medical secretary and providing administrative support to two consultant psychiatrists based in South Gloucestershire region. You will be working alongside another medical secretary who is full time. We have a total of six other medical secretaries across BNSSG. You will work closely with other admin teams and clinical teams. This is a fast paced and varied role where you will be interacting with service users, carers and other health providers. A lot of the role involves helping to manage the psychiatrists' caseload through booking of appointments and typing clinic letters.

Responsibilities

• Dealing with patient queries via phone/email
• Signposting and escalating to the correct professions
• Ensure the referrals to the service are managed in a timely manner and caseloads are kept organised with patients having regular reviews
• Able to manage own caseload as well as shared inboxes
• Create letters from dictations
• Help with the induction of resident doctors into the service
• Creating meetings with multi-disciplinary teams
• Diary management of the consultant and resident doctors
• Providing coverage to the team during sickness and annual leave
• Using the patient data system EMIS to update records
• Support in collecting data and reports for legal documentation and reports
• Aiding in the transfer of patients between localities and in the discharge process

Benefits

Agenda for Change Salary, full NHS benefits, 27+ days’ annual leave, and participation in the NHS Pension Scheme – just a glimpse of the benefits you’ll receive.

Diversity and Inclusion

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Career Development

Whether you\'re starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don\'t be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

How to Apply / Contacts

Interested? View our benefits leaflet which you can find attached to this vacancy.

For further details / informal visits contact: Name: Caitlin Lunn Job title: Admin Manager Email address: [e-mail]