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Medical secretary/administrator

NHS

Northampton

On-site

GBP 19,000

Part time

27 days ago

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Job summary

An established healthcare facility is looking for a dedicated Medical Secretary to provide vital administrative support to the medical team. In this role, you will manage patient records, process billing, and ensure smooth communication within the practice. This position offers a unique opportunity to contribute to the efficient operation of a busy surgery that serves over 15,000 patients. You will be part of a supportive team focused on delivering high-quality healthcare services. If you have strong organizational skills and a passion for healthcare, this role is perfect for you!

Benefits

Additional leave
Company pension
Free flu jab
Free parking
Sick pay

Qualifications

  • 1 year of office experience and typing experience required.
  • Previous experience as a Medical Secretary is preferred.

Responsibilities

  • Maintain patient records and manage electronic databases.
  • Process medical billing and prepare medical reports.
  • Handle calls and emails, directing inquiries appropriately.

Skills

Office administration tasks
Organizational abilities
Communication skills
Medical terminology

Education

GCSE or equivalent

Tools

System One

Job description

Park Avenue Surgery is seeking a skilled experienced Medical Secretary to join our healthcare facility. The ideal candidate will provide administrative support to medical staff and management team ensuring efficient operation within the practice.

RESPONSIBILITIES:

  • Maintain patients records and update information in electronic databases (system one).
  • Handle incoming calls and emails, directing inquiries to the appropriate personnel.
  • Process medical billing and insurance claims.
  • Prepare and organise medical reports and correspondence.
  • Assist with patient registration; scanning and coding experience would be beneficial.
  • Other Adhoc administrative duties may be required with full training given.

SKILLS:

  • Proficient in office administration tasks, IGPR, ERS, 2WW referrals.
  • Strong organisational abilities.
  • Excellent communication skills, both written and verbal.
  • Familiarity with medical terminology is advantageous.

PAY: Up to £18,720 per year.

EXPECTED HOURS: 18-30 hours per week. To be discussed.

BENEFITS:

  • Additional leave
  • Company pension
  • Free flu jab
  • Free parking
  • Sick pay

SCHEDULE:

  • Day shift
  • Holidays
  • Monday - Friday
  • Overtime

EDUCATION:

GCSE or equivalent (preferred).

EXPERIENCE:

  • Typing: 1 year experience.
  • Office experience: 1 year (required).
  • Medical Secretary: 1 year (preferred).

Work location: in person.

Main Duties of the Job

Helping with all secretarial work including 2 weeks referrals, ESR, IGPR, letters, access requests, insurance requests, subject access requests, QOF, tasks, emails, general reports, accurx messaging, scanning, attaching, and coding.

About Us

The surgery has 2 branches. The main one is in Park Avenue and the second one is located in Kings Heath. We are a large surgery with over 15,000 patients across both sites. We employ 34 staff members and work closely with BLUE PCN, employing several of their staff members. The surgery has 6 directors and is registered as Midland Medical Company.

More information can be found on the Park Avenue Surgery website.

Job Responsibilities

Referrals, scanning, attaching, emails, reports, subject access, QOF, insurance reports, subject access reports, solicitors requests, tasks, IGPR, ESR, and all aspects of admin and secretarial work.

Person Specification
Qualifications
  • GCSE or equivalent
  • Previous GP practice experience would be beneficial.
  • Excellent communication skills, both verbal and written.
  • Proficient in office administration tasks, IGPR, ESR, and 2WW.
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