Medical Secretary/Administrator

NHS; England; On-site; GBP 20,000 - 28,000; Full time

Job summary

A healthcare provider in the UK seeks a Medical Secretary to provide administrative and secretarial support to the clinical team. Applicants should have strong communication and organisational skills, along with GCSE qualifications in English and Maths. Experience in a GP surgery is preferred. This role is essential for ensuring the smooth running of medical practice operations.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and work under pressure.
• Experience in a GP surgery or primary care setting.

Responsibilities

• Audio and copy typing of medical letters and correspondence.
• Maintain patient records and ensure proper filing of documents.
• Manage and prioritise incoming tasks and correspondence from clinicians.

Skills

Communication skills

Organisational skills

Teamwork

Confidentiality

Education

GCSE Grade A to C in English and Maths

Tools

SystmOne clinical system

Job description

The Medical Secretary provides administrativeand secretarial support to the GPs and clinical team to ensure the smoothrunning of the practice.

Main duties of the job

• Secretarial Duties
• Administrative Support
• Team and Practice Support
• Full Job Description provided

About us

Medici Medical Practice provides a range of primary medical services to approximately 18,000 patients in central Luton. It is a training practice which provides support and mentorship to doctors training to be GPs.

Job responsibilities

Secretarial Duties:

• Audio and copy typing of medical letters, referral forms, and other correspondence.
• Process referrals via e-RS (electronic Referral System) or other referral platforms.
• Maintain accurate records of correspondence, ensuring timely dispatch and follow-up.
• Manage incoming and outgoing mail related to clinical matters.

Administrative Support:

• Maintain patient records and ensure proper filing of clinical documents.
• Liaise with hospitals, consultants, and community services regarding patient appointments and results.
• Manage and prioritise incoming tasks and correspondence from clinicians.
• Track and chase up outstanding referrals, test results, and letters.
• Other administrative tasks as they arise.
• Respond to patient queries regarding referrals and medical correspondence in a professional manner.
• Handle sensitive and confidential information in accordance with data protection regulations.

Team and Practice Support:

• Work closely with the reception and admin team to ensure seamless communication.
• Attend team meetings and training as required.
• Assist with general administrative duties to support the smooth operation of the practice.

Person Specification

Qualifications

• GCSE Grade A to C in English and Maths
• Excellent communication and interpersonal skills
• Strong organisational and time management skills can work well within a team
• Ability to maintain confidentiality and work under pressure
• Experience in a GP surgery or primary care setting
• Knowledge of SystmOne clinical system
• Understanding of NHS referral pathways
• Medical Terminology qualification or training