Medical Secretary - 9 month FTC

Cleveland Clinic London; Greater London; On-site; GBP 32,000 - 40,000; Full time

Job summary

Cleveland Clinic London seeks a Medical Secretary for a 9-month FTC. The role involves providing high-quality administrative support in a healthcare setting, ensuring seamless communication between patients and healthcare professionals. The ideal candidate will demonstrate medical secretary experience and skills in organization and communication, contributing to world-class patient service.

Benefits

25 days annual leave plus Bank Holidays

Double-matched salary exchange pension

Private Medical & Dental Insurance

Life Assurance

Workplace Nursery Scheme

Wellbeing Hub support

Access to discounts on food and retail

Qualifications

• Experience in a private healthcare setting is preferred.
• Exceptional communication skills with patients required.

Responsibilities

• Provide high-quality secretarial and administrative support to consultants.
• Manage and prioritize multiple tasks under direction.
• Correspond with patients and prepare medical reports.

Skills

Medical secretary experience

Effective communication

Organizational skills

Prioritization skills

Tools

Electronic Medical Records systems

Job description

Join to apply for the Medical Secretary - 9 month FTC role at Cleveland Clinic London

Join to apply for the Medical Secretary - 9 month FTC role at Cleveland Clinic London

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare.

We believe that every life deserves world class healthcare.

Job Summary

Salary: From £32,000+ (Depending on Experience)

Hours: Monday to Friday, 9am - 5pm

Location: 40 Grosvenor Place, London, SW1X 7AW

Contract: 9-month Fixed-Term Contract

What are we looking for?

Cleveland Clinic is a consultant-led global healthcare organisation that attracts the best clinicians in their respective fields. Everything we do is supported with research, medical education, technology and leadership at all levels. Cleveland Clinic London will provide comprehensive medical and surgical services, with a special focus on Heart, Vascular & Thoracic, Digestive Disease, Neurosciences, and Orthopaedics, as well as other clinical areas. The Medical Secretary will provide secretarial and administrative support of the highest quality to consultants, performing a variety of duties to support assigned consultants such as handling telephone calls, liaising with patients, scheduling and dealing with all related correspondence. he role will also require effective and sensitive communication with patients to provide a world class service and patient experience.

What makes us different?

Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, ‘Caring for life, researching for health, and educating those who serve’, assures our unwavering commitment to professional development.

What will your duties include?

• Serve as an administrative point of contact and act as a liaison between the patient and consultant. Supports the consultant and patient with queries relating to the patient treatment pathway. Work collaboratively with the patient access and business office teams and provide guidance to the patient as appropriate to facilitate a seamless patient journey
• Manage and prioritise multiple assignments simultaneously and effectively under the direction of the Medical Secretary Manager and Clinical Institute Leadership; manages and edits consultant schedules, consultant diaries, coordinating patient appointments, and responding to queries from patients, staff, and others
• Correspond with patients via telephone, e-mail, and letter
• Compose and prepare a variety of correspondence (e.g., medical reports, forms, presentation materials, messages, etc.)
• Other duties assigned

What we need from you?

• Medical secretary experience, working in a private healthcare setting
• Experience of using Electronic Medical Records systems
• Effective and sensitive communication with patients
• Exceptional prioritization and organization skills

What can we offer you?

As a private hospital with no shareholders, we reinvest all profits back into our organisation. This allows us to provide meaningful, tailored support and development opportunities for our caregivers - alongside a range of benefits, including:

• 25 days annual leave plus Bank Holidays
• Double-matched salary exchange pension – contribute 5% and we’ll contribute 10%
• Private Medical & Dental Insurance
• Life Assurance
• Season Ticket Loan & Cycle to Work schemes
• Workplace Nursery Scheme
• Wellbeing Hub with mental health, coaching and EAP support
• Earned Wage Access - get early access to part of your pay when needed
• Access to discounts on food, retail, and more

Who we are?

Cleveland Clinic is one of the leading providers of specialised medical care in the world, providing clinical excellence and superior patient outcomes for almost 6 million patient visits per year across more than 200 locations. We employ over 80,000 caregivers worldwide and continue to drive innovation in healthcare.

With over 100 years of history, our “Patients First” philosophy is at the heart of everything that we do.

If you would like to know more, please email [e-mail].

Applicant shortlisting and interviews may take place whilst the advert is live, so it may close sooner than expected - please submit your application as soon as possible. Due to the volume of applications, we are not always able to provide individual feedback.

Disclosure and Barring Service (DBS) Check

This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.

“Let’s deliver World Class care together!”

As an equal opportunities employer, we aspire to work together to promote a more inclusive work environment, which represents our commitment to celebrate diversity.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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