Medical Secretary

Meddygfa Tregaron Surgery; Tregaron; On-site; GBP 20,000 - 26,000; Full time

Job summary

A healthcare practice in Tregaron is seeking a highly organized Medical Secretary. The role involves managing administrative duties, supporting physicians, and liaising with patients and external agencies. The ideal candidate will possess excellent IT and communication skills, with a strong attention to detail. Familiarity with medical terminology and experience in a medical setting are essential. The practice offers a bilingual service in Welsh and English, and candidates should be proficient in both.

Qualifications

• Experience as a Medical Secretary.
• Ability to maintain confidentiality at all times.
• Professional attitude towards patients and staff.

Responsibilities

• Type medical referrals, reports, and correspondence.
• Liaise with external agencies and hospitals.
• Manage and schedule patient appointments.
• Prepare and submit insurance claims.
• Support clinical staff with administrative tasks.

Skills

Excellent IT skills

Strong verbal communication

Attention to detail

Organizational skills

Welsh speaker

Knowledge of medical terminology

Tools

EMIS

Job description

An exciting and prosperous opportunity has become available in TregaronSurgery. We are in search of a highly organized and efficient Medical Secretaryto assist our healthcare team in delivering outstanding patient care andadministrative services. In the role of Medical Secretary, you will be taskedwith managing a variety of administrative duties within the practice, ensuringseamless daily operations, supporting physicians, and engaging with patients. Theideal candidate will have excellent communication skills, attention to detail,and a strong understanding of confidentiality and office procedures.

Main duties of the job

Duties will include liaising with patient, staff and external agenciessuch as hospitals and community services, ensuring all enquiries and queries areprocessed efficiently.

Typing medical referrals, reports, correspondence, and other documentsas required by the practice.

Other secretarial/ administrative tasks please ask for a full job description.

Training will begiven.

In the role ofMedical Secretary, you will be tasked with managing a variety of administrativeduties within the practice, ensuring seamless daily operations, supportingphysicians, and engaging with patients. The ideal candidate will have excellentIT and communication skills, attention to detail, and a strong understanding ofconfidentiality and office procedures.

About us

Staff at the practice work closely withappropriate partnership agencies within the community such as districtnurses, the primary mental health team, and midwifes, to offer a bilingualservice in both Welsh and English.

Job responsibilities

As part of this role the following task will be required:

Typing medical referrals, reports, correspondence, and otherdocuments as required by the practice.

Liaising with external agencies such as hospitals andcommunity services, ensuring referrals are processed efficiently.

Answer and directing phone calls and emails, responding toinquiries and handling patient concerns appropriately.

Manage and schedule appointments for patients, ensuringaccuracy and timeliness.

Completing SAR requests for medical records, and patientinformation in compliance with GDPR and practice policies and procedures.

Prepare and submit insurance claims and billing information.

Ordering of office and practice consumable supplies asnecessary.

Record the minutes of meetings.

Carry out system searches as requested.

Carry out audits for quarterly submissions, i.e. CSW.

Maintain a clean, tidy, effective working area at all times.

Manage own training updates as set by Practice manager.

Support all clinical staff with general administrative tasksas requested.

Any other duties set by the Practice Manager and /or SeniorGP.

Person Specification

DBS

• Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Qualifications

• Excellent IT skills and proficient in the use of office equipment.
• Comprehension of and ability to maintain confidentiality at all times.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Professional and compassionate attitude toward patients and staff.
• Welsh speaker.
• Knowledge of using EMIS.
• Experience as a Medical Secretary.
• Understanding of Medical terminology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.