Medical Secretary

NHS; Tregaron; On-site; GBP 20,000 - 30,000; Full time

Job summary

A healthcare service provider in Tregaron is seeking a Medical Secretary to assist with administrative operations and support patient care. The ideal candidate will have strong IT skills, attention to detail, and experience in a medical environment. Responsibilities include managing appointments, liaising with agencies, and handling patient inquiries. A Welsh speaker with proficiency in EMIS is preferred. The role offers a dynamic work environment focused on delivering exceptional service.

Qualifications

• Proficient in the use of office equipment.
• Ability to manage multiple tasks in a fast-paced environment.
• Professional and compassionate attitude toward patients and staff.

Responsibilities

• Typing medical referrals, reports, correspondence, and other documents.
• Liaising with external agencies to process referrals.
• Managing and scheduling appointments for patients.
• Completing SAR requests for medical records.
• Preparing and submitting insurance claims.

Skills

Excellent IT skills

Strong communication skills

Attention to detail

Ability to maintain confidentiality

Organizational skills

Welsh speaker

Knowledge of EMIS

Education

Experience as a Medical Secretary

Job description

An exciting and prosperous opportunity has become available in TregaronSurgery. We are in search of a highly organized and efficient Medical Secretaryto assist our healthcare team in delivering outstanding patient care andadministrative services. In the role of Medical Secretary, you will be taskedwith managing a variety of administrative duties within the practice, ensuringseamless daily operations, supporting physicians, and engaging with patients. Theideal candidate will have excellent communication skills, attention to detail,and a strong understanding of confidentiality and office procedures.

Main duties of the job

Duties will include liaising with patient, staff and external agenciessuch as hospitals and community services, ensuring all enquiries and queries areprocessed efficiently.

Typing medical referrals, reports, correspondence, and other documentsas required by the practice.

Other secretarial/ administrative tasks please ask for a full job description.

Training will begiven.

In the role ofMedical Secretary, you will be tasked with managing a variety of administrativeduties within the practice, ensuring seamless daily operations, supportingphysicians, and engaging with patients. The ideal candidate will have excellentIT and communication skills, attention to detail, and a strong understanding ofconfidentiality and office procedures.

About us

Staff at the practice work closely withappropriate partnership agencies within the community such as districtnurses, the primary mental health team, and midwifes, to offer a bilingualservice in both Welsh and English.

Job responsibilities

As part of this role the following task will be required:

Typing medical referrals, reports, correspondence, and otherdocuments as required by the practice.

Liaising with external agencies such as hospitals andcommunity services, ensuring referrals are processed efficiently.

Answer and directing phone calls and emails, responding toinquiries and handling patient concerns appropriately.

Manage and schedule appointments for patients, ensuringaccuracy and timeliness.

Completing SAR requests for medical records, and patientinformation in compliance with GDPR and practice policies and procedures.

Prepare and submit insurance claims and billing information.

Ordering of office and practice consumable supplies asnecessary.

Record the minutes of meetings.

Carry out system searches as requested.

Carry out audits for quarterly submissions, i.e. CSW.

Maintain a clean, tidy, effective working area at all times.

Manage own training updates as set by Practice manager.

Support all clinical staff with general administrative tasksas requested.

Any other duties set by the Practice Manager and /or SeniorGP.

Person Specification

DBS

• Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Qualifications

• Excellent IT skills and proficient in the use of office equipment.
• Comprehension of and ability to maintain confidentiality at all times.
• Excellent organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Professional and compassionate attitude toward patients and staff.
• Welsh speaker.
• Knowledge of using EMIS.
• Experience as a Medical Secretary.
• Understanding of Medical terminology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.