Medical Secretary

NHS; Swindon; On-site; GBP 22,000 - 26,000; Full time

Job summary

A healthcare provider in Swindon is looking for a Medical Secretary to provide comprehensive support to the Urology Department. Responsibilities include managing correspondence, typing clinic letters, and supporting daily administrative tasks. Ideal candidates should have proven secretarial experience and be skilled in Microsoft Office. The position offers full-time hours with an emphasis on teamwork and high service standards.

Qualifications

• 1+ years experience as a secretary or in a clerical environment.
• Proficient in Microsoft Office and database management.
• Experience in referral triaging and booking processes.

Responsibilities

• Field enquiries and provide support to consultants and clinical staff.
• Type clinic letters and reports ensuring quality and timeliness.
• Manage and maintain paper and electronic filing systems.

Skills

RSA Typing

Medical Terminology

Microsoft Office

Education

GCSE C or above in English and Maths

Tools

Hospital patient system such as Medway

Job description

Great Western Hospitals NHS Foundation Trust

Medical Secretary

The closing date is 19 October 2025

We are seeking Medical Secretaries to provide a comprehensive secretarial service to the consultants and clinical team for the Urology Department including dealing with enquiries, correspondence and typing clinic letters. You will support the Urology Team in all administrative functions to ensure the smooth day to day running of the team.

Main duties of the job

• Act as the main contact point for your consultants and other clinical staff related to your specialist clinical area, fielding enquiries in a professional and efficient manner.
• Type (audio/copy) clinics letters, medico-legal letters, and general reports and memos for consultants and junior medical staff. Ensuring work is of the highest quality in terms of presentation and layout and dispatch is within agreed timescales.
• Open, sort and action post on a daily basis.

About us

Our STAR values - Service, Teamwork, Ambition and Respect - are a golden thread running through everything we do. These values serve as a guiding principle, driving us towards our vision of delivering great joined up services to our local community. Whether at home, in the community, or within the hospital, our goal is to empower individuals to lead independent and healthier lives.

Job responsibilities

• Retrieve, log and return case notes/medical records, keeping these in accordance with Trust policy (Case note tracking and Filing in Case notes)
• File correspondence, investigatory reports and maintain paper and electronic filing system in the office.
• Respond and/or action enquiries (face to face/telephone/email/written) from staff, patients and third parties in a professional and pro-active manner, including liaising with police, solicitors, and social services.

Please see the attached job description for full information

Person Specification

Qualifications

• RSA Typing or equivalent keyboard skills
• RSA Audio Typing or equivalent
• GCSE level C or above in English and Maths
• Medical Terminology

Experience

• 1 years or more experience of working as a secretary and/or in a clerical environment
• Demonstrable experience of working with Microsoft Office and databases
• Referral triaging and booking processes
• Hospital patient system such as Medway
• Knowledge of Cancer pathways

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Great Western Hospitals NHS Foundation Trust