Medical Secretary

NHS; St Albans; On-site; GBP 27,000 - 31,000; Part time

Job summary

A leading healthcare provider seeks an experienced administrator for the well-being team, requiring advanced secretarial skills and the ability to work independently. The candidate will manage diary arrangements, produce correspondence, and handle complex tasks in a busy NHS environment, supporting patient care initiatives.

Benefits

Employee referral bonus

Qualifications

• Advanced secretarial skills and experience required.
• Excellent verbal and written communication skills.
• Ability to work independently while prioritizing workload.

Responsibilities

• Manage diary and coordinate appointments for Managers.
• Produce accurate correspondence using medical terminology.
• Handle administrative duties autonomously.

Skills

Advanced keyboard skills

Problem solving

Excellent communication

Diary management

Education

Experience in a secretarial environment

Experience in a mental health environment or NHS

Tools

Microsoft Word

Excel

PowerPoint

Job description

Job summary

Refer a friend to work for the Trust and receive up to £500!(A payment of £250 will be made when the applicant commences employment with us and a further payment of £250 will be made once they hit 6 months continuous service with us, terms and conditions apply)

Lead in the provision of a comprehensive, professional, effective secretarial and administrative service, for the well-being team. To take a lead within the admin team for Data Quality The post holder is the first point of reference and as such must display a considerable degree of initiative, possess mature judgement and maintain a calm, friendly and efficient manner when dealing with service users, their relatives, colleagues and visitors.

Main duties of the job

Responsibility for ensuring all correspondence is accurately and appropriately presented using current methodologies and medical terminology used by the team.

To be highly skilled and experienced in the full range of secretarial work practices, software programs, and specialised functional terms.

To be highly proficient and expert in care notes, advising and guiding others in team, supporting new users and instructing them as necessary.

To use proficient internet skills to access, search and retrieve data relevant to team.

To use touch typing, audio and shorthand skills as necessary in daily work to produce work in a timely manner.

To use knowledge, and experience to meet the needs of the teams by completing non-routine tasks on a daily basis.

To update skills as necessary and attend mandatory training.

To work unsupervised, on a daily basis, prioritising own workload, using initiative as to what is routine and what is urgent.

To use agreed guidelines/procedures and developed knowledge/skills/qualifications when working autonomously and managing own work.

To participate in yearly appraisals with supervisor/line manager

About us

Hertfordshire Partnership University NHS Foundation Trustare one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

About us - Hertfordshire NHS Partnership Trust

Heard. Respected. Included. Together, we help people with mental ill-health, learning disabilities and autism to live life to the fullest. We work throughout Hertfordshire, Buckinghamshire, Norfolk...https://www.hertsnhsgreattogether.co.uk/

Details Date posted

06 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,857 to £30,570 a year per annum pro rata (5% fringe HCAS included)

Contract

Permanent

Working pattern

Part-time, Job share

Reference number

367-ACMS-9397

Job locations

99 Waverley Road St Albans AL5 5TL

99 Waverley Road

St Albans

AL5 5TL

Job description Job responsibilities

For detailed information on job responsibilities, please see attached Job Description and Person Specification

Job description Job responsibilities

For detailed information on job responsibilities, please see attached Job Description and Person Specification

Person Specification QUALIFICATIONS/EDUCATION/TRAINING Essential

• Advanced keyboard skills
• Experienced at intermediate level in a range of software packages; Word, ? Excel PowerPoint
• Good working knowledge of email and internet
• Good standard of English
• Numerate
• Advanced secretarial skills
• experience in a secretarial environment
• Experience in a mental health environment or NHS

Desirable

• Proficient knowledge of PARIS

SKILLS/KNOWLEDGE/ABILITY Essential

• Evidence of the ability to organise and plan complex events, such as training sessions and the therapy groups
• Proficient in diary management coordinating appointments to ensure best use of Managers' time
• Experience of supervising and training others
• Independent/lone working and team working skills
• Experience of adapting to change and managing work in a changing environment
• Evidence of ability to be flexible and show initiative, sensitivity and enthusiasm to work

ANALYTICAL SKILLS Essential

• Problem solving, decision making and analytical skills
• Responsibility of maintaining accurate records of all referrals and patient details, discharging patients and notifying all professionals and agencies involved.

COMMUNICATION SKILLS Essential

• Excellent verbal and written communication and presentation skills in person, on telephone, fax or email
• To be experienced in dealing with people in distress in a calm and confident manner, using deescalation skills where appropriate
• To have proven skills and experience establishing effective working relationships with Managers and colleagues

Person Specification QUALIFICATIONS/EDUCATION/TRAINING Essential

• Advanced keyboard skills
• Experienced at intermediate level in a range of software packages; Word, ? Excel PowerPoint
• Good working knowledge of email and internet
• Good standard of English
• Numerate
• Advanced secretarial skills
• experience in a secretarial environment
• Experience in a mental health environment or NHS

Desirable

• Proficient knowledge of PARIS

SKILLS/KNOWLEDGE/ABILITY Essential

• Evidence of the ability to organise and plan complex events, such as training sessions and the therapy groups
• Proficient in diary management coordinating appointments to ensure best use of Managers' time
• Experience of supervising and training others
• Independent/lone working and team working skills
• Experience of adapting to change and managing work in a changing environment
• Evidence of ability to be flexible and show initiative, sensitivity and enthusiasm to work

ANALYTICAL SKILLS Essential

• Problem solving, decision making and analytical skills
• Responsibility of maintaining accurate records of all referrals and patient details, discharging patients and notifying all professionals and agencies involved.

COMMUNICATION SKILLS Essential

• Excellent verbal and written communication and presentation skills in person, on telephone, fax or email
• To be experienced in dealing with people in distress in a calm and confident manner, using deescalation skills where appropriate
• To have proven skills and experience establishing effective working relationships with Managers and colleagues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

99 Waverley Road St Albans AL5 5TL

99 Waverley Road

St Albans

AL5 5TL

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)

Employer details Employer name

Hertfordshire Partnership University NHS Foundation Trust

Address

99 Waverley Road St Albans AL5 5TL

99 Waverley Road

St Albans

AL5 5TL

Employer's website

https://www.hpft.nhs.uk/careers/ (Opens in a new tab)