Medical Secretary

Midlands Partnership NHS Foundation Trust; Shrewsbury; On-site; GBP 22,000 - 30,000; Full time

Job summary

A healthcare provider in Shrewsbury is seeking an administrative professional to support medical teams. Responsibilities include high-quality typing, managing patient records, and coordinating appointments. Ideal candidates will have strong interpersonal skills, the ability to multitask, and familiarity with medical terminology and software tools. The role offers excellent benefits including career development support, generous leave, and flexible working options.

Benefits

Excellent NHS Pension scheme

Generous maternity, paternity and adoption leave

Up to 27 days annual leave

Free car parking at all Trust sites

Free flu vaccinations

Qualifications

• Excellent interpersonal skills and a calm, methodical approach.
• Ability to work both in a team and independently.
• Strong organizational and multitasking abilities.

Responsibilities

• Provide high-quality audio/copy typing of clinical letters.
• Manage appointment bookings according to government requirements.
• Maintain patient records in the Patient Clinical System (RiO).
• Draft reports, take and transcribe minutes, and manage diaries.

Skills

Interpersonal skills

Organizational abilities

Multitasking

Telephone manner

Tools

Word

Excel

RiO

Job description

Overview

To provide a comprehensive administrative service to the Consultants/Medical Teams to enable them to carry out their duties effectively and efficiently to ensure high quality patient care, including administration of referrals where applicable and provide admin support for any audit projects.

Responsibilities

• To provide high quality audio/copy typing of clinical letters and word processing facilities, with medical terminology, ensuring that the work is completed in an accurate and timely manner.
• Open, log and distribute all incoming and outgoing correspondence on behalf of Consultants/Medical Teams, taking appropriate action as necessary.
• Maintain patient/carer records stored within the Patient Clinical System (RiO) and other electronic databases utilised by the Trust as required in accordance with Trust policies and Service/Team objectives.
• Deliver and maintain effective administrative processes and systems on behalf of the Admin Manager, Inpatient Services Manager and Consultants/Medical teams.
• Manage appointment bookings in accordance with Government requirements and within specified time frames specific to Service/Team.
• Be responsible for drafting reports, taking and transcribing minutes, diary management, arranging meetings, pulling notes, electronic filing to patient records, using the RiO system and other databases, and liaising with other healthcare professionals.
• Maintain an excellent telephone manner, be courteous and efficient, and have a strong working knowledge of Word, Excel, emails, and use of an electronic diary.
• Work as part of the team and on own initiative as required.

Requirements/Qualifications

• Excellent interpersonal skills and a calm, methodical approach to provide essential secretarial/administration duties to Consultants in the Inpatient Service within the Redwoods Centre.
• Ability to work effectively within a team and independently; strong organisational and multitasking abilities.

Benefits and Working Arrangements

• Supporting your career development and progression
• Excellent NHS Pension scheme
• Generous maternity, paternity and adoption leave
• Options for flexible working
• Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
• Extensive health and wellbeing support and resources
• If you work in our community teams, we pay for your time travelling between patients
• Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
• Salary sacrifice car - fully insured and maintained (including tyres), gross pay reduced by the cost of the vehicle before tax, NI and pension deductions, mileage paid at business rates
• Salary sacrifice bikes up to £2k
• Free car parking at all Trust sites
• Free flu vaccinations every year
• Citizens Advice support linked with a Hardship Fund for one-off additional support up to £250 (if criteria is met)
• There is a pride in being a diverse and inclusive organisation with staff networks to help meet like-minded people.