Medical Secretary

Integrated Care System; Rochdale; On-site; GBP 20,000 - 26,000; Full time

Job summary

A local healthcare provider in Rochdale is seeking an experienced Medical Secretary to support a team of Doctors and Nursing Staff. In this role, you'll manage patient administration effectively, produce medical correspondence, and maintain communication within the Hospice. Required qualifications include GCSEs in Maths & English and relevant typing skills. This position offers a chance to make a meaningful impact in palliative care.

Qualifications

• Previous experience of working within a clinical area in a similar role.
• Experience in a wide range of IT systems.
• Experience of databases.

Responsibilities

• Produce accurate, high quality medical correspondence for the medical team.
• Update patient statuses on iCare, the patient records system.
• Maintain excellent lines of communication with all stakeholders.

Skills

Excellent communication skills

Time management

Customer focus

Self-motivated

Education

GCSE or equivalent in Maths & English Grade A-C

RSA II Typing and Audio or equivalent

Medical Terminology Certificate

Tools

IT systems

Databases

Job description

Are you an experienced MedicalSecretary looking for a new challenge, a role where you can really make adifference? If so, this could be the opportunity you have been waiting for!

An exciting opportunity has arisenfor a highly motivated Medical Secretary with excellent interpersonal skills tojoin our Team here at Springhill.

You will be responsible, inconjunction with your job-share partner, for providing an effective andefficient secretarial/administrative service to our team of Doctors and NursingStaff.

You will be expected to act on yourown initiative to organise, prioritise and co-ordinate your workload, ensuringthat deadlines are met.

You must have excellent wordprocessing and administrative skills, as well as previous experience of working within a clinical area in a similarrole.

Excellent communication andorganisational skills are essential, as is the ability to maintainconfidentiality and communicate sensitively with a wide range of people, eitherface to face or over the phone, in an appropriate and supportive manner.

Main duties of the job

To provide an effective and efficient medical secretaryservice for patient administration within the Hospice.

The post-holder would be required toproduce accurate, high quality medical correspondence for our medical teamusing copy typing, templates and audio if required.

Some keytasks are listed below. The list is notexhaustive. It would also be expectedthat the post-holder would be available to carry out other administrative taskswithin other areas of the Hospice as required.

About us

This role is based at Springhill Hospice, Rochdale.

SpringhillHospice providesthe following palliative care services to the local adultpopulation who are suffering from the effects of life-limiting and terminalillnesses:

A 16-bed Inpatientunit providing 24-hour medical and nursing care.

Hospice atHome Service - supports people whowant to end their days in their own home by providing the support and symptommanagement they need to be able to do so.

A DayTherapies Centre for up to 16 patients, 4-days-a-week, offeringcomplementary therapies (e.g. reflexology, aromatherapy and massage);creative and beauty therapies, social activities and clinical support.

CommunityService - provides specialistpalliative care and support to patients and families in their own homes

A 24-hour PalliativeCare Advice Line for patients, families, carers and health professionals.

Bereavement Support for relatives following loss.

CounsellingServices for patients, carers andrelatives, provided by a qualified therapist.

An EducationUnit - an in-house training facility for hospice staff and local health andsocial care professionals, with the main focus of training being on theSpringhill Palliative Care Education Passport' (SPCEP) which ensures that corepalliative care skills are taught to all grades of staff.

Job responsibilities

JOB SUMMARY

To provide an effective and efficient medical secretaryservice for patient administration within the Hospice.

The post-holder would be required toproduce accurate, high quality medical correspondence for our medical teamusing copy typing, templates and audio if required.

Some keytasks are listed below. The list is notexhaustive. It would also be expectedthat the post-holder would be available to carry out other administrative taskswithin other areas of the Hospice as required.

TASKS

1.Admission,Discharge and Death administration

2.Secretarialand administrative support for all clinical services

4.UpdatePatient Statuses on iCare, the patient records system

5.Inputtingof daily events onto iCare

6.KeepingiCare up to date with patient information

7.Ambulancebookings

9.Maintainingand updating clinical documentation

10.Maintainingstorage of clinical records

11.Undertakeany other duties as appropriate to the role.

GENERAL

1.Attendteam meetings as appropriate.

2.Maintainexcellent lines of communication internally with all visitors, staff andvolunteers; and externally with supporters within the local community.

3.Participatein the Hospices education/training programme, including mandatory training. Attendtraining as required to maintain own knowledge and further develop expertise.

4.Allstaff have a duty to take reasonable care to avoid injury to themselves or toothers.

5.Toread, understand and comply with all Hospice policies and procedures, applying theprinciples as appropriate to role.

6.Tobe aware of individual specific responsibilities in respect of the Safeguardingof Vulnerable Adults, in relation to role.

7.Allinformation relating to patients and staff gained through employment withSpringhill Hospice is confidential. Disclosure to any unauthorised person is aserious disciplinary offence under Springhill Hospice Policies.

Person Specification

Other

• Flexibility to meet the needs of the Service.
• Willingness to participate in Hospice fundraising events.

Experience

• Previous experience of working within a clinical area in a similar role.
• Experience in a wide range of IT systems.
• Experience of databases

Knowledge and Skills

• Excellent communication skills with the ability to maintain confidentiality at all times.
• Customer focused and self-motivated.
• Good time management skills and able to prioritise own workload.

Qualifications

• GCSE or equivalent in Maths & English Grade A-C or 9-4 or level 2 English literacy.
• RSA II Typing and Audio or equivalent.
• Medical Terminology Certificate or experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.