Medical Secretary

Northern Care Alliance NHS Foundation Trust; Oldham; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A prominent NHS trust in Oldham is seeking a Medical Secretary. You will provide vital administrative support, including medical audio transcription and managing appointments. Candidates should be well-organized with strong communication skills and proficient in Microsoft Office. This role offers flexibility and opportunities for career development, enhancing work-life balance in a supportive environment.

Benefits

Competitive benefits package

Flexible working opportunities

Generous annual leave allowance

Qualifications

• Ability to prioritize workload effectively.
• Pride in organization.
• Confident in computer use and Microsoft Office.
• Excellent telephone communication skills.
• Enthusiastic, resilient, and confident.

Responsibilities

• Perform medical audio transcription of clinical correspondence.
• Handle internal and external telephone enquiries.
• Organize routine office duties such as printing and filing.
• Manage workload to meet KPIs.

Skills

Organizational skills

Attention to detail

Computer proficiency

Excellent telephone manner

Effective communication

Customer service orientation

Tools

Microsoft Office

Job description

With demand on our services at an all-time high, the role our department provides has never been more critical.

We Will Give You

The chance to make a difference to people in our local communities

A mix of both office and homeworking

A range of Monday to Friday hours to suit you

Career development opportunities

Positions available at The Royal Oldham Hospital including Horton House, Rochdale Infirmary and Fairfield General Hospital.

As a Medical Secretary Your Main Duties Will Cover

• Medical audio transcription of clinical correspondence;
• Carry out administrative instructions dictated in the correspondence including booking appointments via the Booking and Scheduling Department;
• Update NPSA16 investigation tracker following transcription of correspondence;
• Deal with internal and external telephone enquiries from patients, staff and external agencies;
• Undertake routine office duties including printing, scanning and filing;
• Organising your workload to meet our KPI’s.
  
  

To Do This We Need You To

• Be able to prioritise your workload effectively;
• Pride yourself on being organised;
• Have an excellent eye for detail;
• Be confident using a computer and Microsoft Office;
• Have an excellent telephone manner;
• Be able to communicate effectively and manage patient expectation;
• Strive to give our patients an excellent customer service;
• Be enthusiastic, resilient, confident, and committed.
  
  

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

For further details / informal visits contact: Name: Jeanette Kay Job title: Operational Support Manager Email address: [e-mail] Telephone number: 07977 343484

Salma Begum

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