Medical Secretary

NHS Jobs; Newcastle upon Tyne; Remote; GBP 28,000 - 31,000; Part time

Benefits offered by this job

Peer support access

Job summary

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust is seeking a part-time Band 4 Medical Secretary to support the Specialist CYPS Community admin services and the Consultant Psychiatrist.

The role involves diary management, minute-taking, and high-volume transcribing within the Community Eating Disorder Service. Experience in medical secretarial work and RiO knowledge are advantageous. The post is pro rata for 22.5 hours per week, with access to peer support and training.

Qualifications

• Excellent interpersonal and communication skills, both verbal and written.
• Experience as a medical secretary or equivalent.
• Proficient with Microsoft Office and keyboard skills.
• Knowledge of electronic patient records (RiO) is desirable.
• Ability to manage diaries and high-volume workloads.

Responsibilities

• Provide a proactive, comprehensive secretarial service to the allocated Consultant.
• Evidence excellent organisational skills and ability to prioritise conflicting workloads.
• Support admin workflow and train/admin colleagues as required.
• Take minutes accurately, including live typing.
• Assist with admin duties across Specialist CYP community services as needed.

Skills

Interpersonal skills

Communication skills

Microsoft Office

Education

RSA Level III/OCR3 in Text Processing/NVQ 3 in Business and Administration

O-Level/GCSE standard education

Tools

RiO

Job description

Go back Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

Medical Secretary

The closing date is 15 October 2026

Community Eating Disorder Service (CEDS), within Specialist Children and Young Peoples Service

An opportunity has arisen for a part-time (22.5 hours per week) permanent B4 Medical Secretary join our Community Eating Disorder Team. This service provides community support and hospital in-reach. This service supports young people and their families in the community to manage their condition and prevent hospital admission. They provide family based therapy in a range of settings as well as specialist clinical assessment and in-reach to paediatric and acute mental health settings.

This role will be part of the Specialist CYPS Community admin services and as a Band 4 Medical Secretary, you will provide secretarial support to the Consultant Psychiatrist and the clinical team within CEDS as well as providing admin support to other Specialist CYP community services as necessary.

Full support will be provided by experienced staff onsite and the candidate will have access to peer support. This is a senior role and the post holder would be required to assist the admin and clinical team with the day-to-day management of the workflow within the service to support and train administrative colleagues as required.

Main duties of the job

The post holder will provide a proactive, comprehensive secretarial service and support to allocated Consultant within the service.

The post holder will be able to evidence:

• Excellent verbal and written skills and communicate professionally and effectively at all levels.
• To be confident in prioritising and negotiating conflicting workloads and managing time accordingly.
• Evidence exceptional organisational skills, a flexible approach to work, experience of accurate high-volume transcribing and working from the admin shared inbox
• Experience as a medical secretary or equivalent.
• Reliable diary management - Proactive in addressing minor conflicts and problem focused in suggesting potential solutions.
• Proven experience of working with Microsoft Office packages and excellent keyboard skills
• Effective minute taking skills and ensuring all actions are acted upon this may include live typing.
• Ability to be self-directed, motivated and able to contribute positively within a team.
• Strong organisational skills and structure day-to-day tasks.
• Demonstration of flexibility in the role.
• Desirable: A working knowledge of electronic patient record systems (i.e. RiO) - Training will be given.
• Desirable: The successful applicant must be able to meet the mobility requirements of the role,

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.

Job responsibilities

To express an interest in this post please describe your suitability and skills in line with the enclosed B4 Medical Secretary job description. You should currently hold the required level of qualification of have proven experience as outlined in the essential criteria, if you do not meet this criteria you may not be shortlisted.

Note: The post holder must be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate in all relevant training courses appropriate to the role.

The post holder may also undertake additional duties as directed by the Administration Manager.

The successful applicant would start as soon as operationally able.

For informal discussions or site visits please refer to the contact information section.

Please find attached job description for full details.

We welcome your application.

Please note - this vacancy may close early once a suitable number of applications are received.

Education and Qualifications

• RSA Level III/OCR3 in Text Processing/NVQ 3 in Business and Administration (including text preparation) plus knowledge acquired through further experience
• Educated to O-Level / GCSE standard

Knowledge and Experience

• Working knowledge and experience of Microsoft applications (minimum 1 year)
• Knowledge and understanding of relevant medical terminology
• Working knowledge of Patient Information Systems, e.g. RiO
• Experience of using stock ordering and reporting systems
• Working knowledge of CPA, Mental Health Act and Safeguarding documentation and procedures

Skills and Competencies

• Excellent interpersonal and communication skills, both verbal and written
• Knowledge of NHS Procedures and Policies
• Minute taking experience in similar environment (e.g. patient meetings)

Role/Team specific requirements

• Able to work under pressure, to meet deadlines
• Discrete in handling sensitive and confidential information
• Good organisational and planning skills

Additional Requirements

• Able to meet the mobility requirement of the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust

£28,392 to £31,157 a yearpro rata per annum