Medical Secretary

Office Angels; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading agency seeks a Medical Secretary to provide essential support to a busy clinic in Chelsea, London. The role requires efficient communication and organizational skills as you assist both patients and healthcare professionals. It promises a dynamic environment, perfect for proactive candidates ready to make a difference in patient care.

Qualifications

• Experience in a secretarial role preferred.
• Ability to manage multiple tasks effectively.
• Good knowledge of office software.

Responsibilities

• Provide secretarial support to clinic and consultants.
• Handle patient enquiries professionally.
• Manage appointment bookings and maintain records.

Skills

Typing

Proofreading

Communication

Organizational skills

Job description

Job Title: Medical Secretary

Location: Chelsea

Department: Administrative

Reporting to: Operations Manager

1. Job Summary

To provide efficient secretarial support to the Clinic and Consultant(s) on a daily basis. Your support is relied upon by consultants, clinicians, and patients to maintain an efficient and effective clinical facility. You will often be the first point of contact for users of the clinic and will proactively handle enquiries from patients and colleagues professionally. You will work in liaison with the Private Enquiry Manager to ensure a responsive and clear process for all new patients.

2. Key Accountabilities

• Typing clinical documents from Consultants' dictations, including medical reports
• Formatting, proofreading, and sending clinical letters through a secure platform
• Scanning relevant documentation onto our systems
• Taking telephone calls, answering patient queries, and taking messages
• Flexibility to cover reception when needed
• Booking and amending patient clinic appointments
• General housekeeping and filing
• Liaising with patients to book appointments, answer queries, and take messages for consultants
• Providing general office support during annual leave periods
• Regularly assessing working practices to identify improvements and enhance efficiency

Office Angels is an employment agency and business. We are an equal-opportunities employer committed to inclusivity and diversity. We respect and appreciate people of all backgrounds and identities. If you require reasonable adjustments at any stage, please let us know, and we will support you.

Office Angels acts as an employment agency for permanent recruitment and as an employment business for temporary workers. We are an Equal Opportunities Employer.

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