Medical Secretary

TN United Kingdom; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Secretary to join their team at Methley Park Hospital. This role involves providing comprehensive secretarial support to Consultants, managing patient queries, and ensuring efficient communication within the healthcare team. The ideal candidate will possess a strong understanding of medical terminology and demonstrate proficiency in IT systems. With a commitment to delivering exceptional service, you will play a vital role in enhancing patient care and supporting healthcare professionals. Join a team that values clinical excellence and fosters a collaborative environment, where your contributions will make a meaningful impact.

Benefits

35 days annual leave including bank holidays

Employer and employee contributory pension

'Spire for you' reward platform

Private medical insurance

Life assurance

Free parking

Free DBS check

Free uniform

Qualifications

• Knowledge of medical, anatomical, and physiological terminology is essential.
• Proficiency with IT systems is required for effective communication.

Responsibilities

• Provide full medical secretarial service to Consultants with high accuracy.
• Manage correspondence and queries for multiple Consultants efficiently.
• Assist in training new Medical Secretaries and ensure service continuity.

Skills

Medical Terminology

IT Proficiency

Professional Telephone Manner

Education

RSA Level II or equivalent

Good Educational Background

Job description

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Medical Secretary | Administration | Methley Park | FullTime | Permanent | 37.5 hours | Competitive Salary and excellent benefits

Spire Methley Park Hospital is seeking an experienced Medical Secretary to join our team and support our Consultants in providing high-quality service.

As a Medical Secretary, your main tasks will include:

• Providing a full medical secretarial service to Consultants.
• Typing clinic notes and letters to GPs and external agencies, meeting deadlines (48-72 hours).
• Answering patient queries with tact and diplomacy.
• Liaising with Consultants and secretaries to resolve patient queries/complaints promptly.
• Managing all correspondence, calls, and queries for at least six Consultants with high accuracy and attention to detail.
• Communicating effectively with GPs and other healthcare professionals.
• Providing copy clinic letters as needed.
• Opening and distributing Consultants' mail.
• Typing discharge summaries and operation notes dictated by Consultants.
• Logging and distributing incoming clinic, theatre, insurance, and DWP forms.
• Ordering stationery and supplies for Consultants.
• Collaborating with Outpatient Department, Medical Records, NHS Team, and other hospital departments.
• Assisting in training new and trainee Medical Secretaries.
• Completing mandatory training (fire, health and safety, etc.).
• Ensuring service continuity during absences by providing cover for private typing.
• Contributing to departmental procedures development.
• Familiarizing with company policies and procedures.
• Delivering excellent customer service to all users.
• Performing any other reasonable duties as directed by the Senior Medical Secretary.

Qualifications, Training & Experience:

• Good educational background.
• Professional telephone manner.
• Knowledge of medical, anatomical, and physiological terminology.
• Proficiency with IT systems.
• RSA Level II or equivalent qualification.

Contract type: Permanent, Full-time

We offer a competitive salary and benefits, including:

• 35 days annual leave including bank holidays.
• Employer and employee contributory pension with flexible options.
• 'Spire for you' reward platform with discounts and cashback.
• Private medical insurance.
• Life assurance.
• Free parking.
• Free DBS check.
• Free uniform.

Our Values

We are proud of our heritage in private healthcare and our core values:

• Driving clinical excellence
• Doing the right thing
• Caring as our passion
• Keeping it simple
• Succeeding and celebrating together

Our dedicated staff make us unique; their warmth and pursuit of excellence set Spire Healthcare apart.