Medical Secretary

NHS; Grantham; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading healthcare organization in Grantham is seeking an experienced Medical Secretary to support doctors in a dynamic team. The role includes duties such as scheduling appointments, managing correspondence, and providing administrative support. Ideal candidates will have excellent organizational and communication skills, alongside relevant qualifications. The position offers opportunities for professional development and a supportive work environment.

Benefits

Early access to Psychological Therapies

Competitive annual leave allowance

NHS pension scheme

Discounts on major high street retailers

Qualifications

• Proven experience in a senior PA role, especially with senior staff.
• Ability to take and produce formal minutes of meetings.
• Familiar with coordinating and delegating work.

Responsibilities

• Provide efficient medical secretarial support to a consultant.
• Arrange appointments and meetings, ensuring timeliness.
• Liaise with GPs and carers via phone or digital means.

Skills

Excellent organisational skills

Good time management skills

Ability to accept and manage change

Customer focused and self-motivated

Good communication skills

Education

GCSE or equivalent in English Grade A-C

RSA III Typing and Audio or equivalent

ECDL or equivalent

NVQ 4 Business Administration or equivalent

Tools

Microsoft Office 365

RiO

Job description

We are seeking to recruit a dedicated, enthusiastic, experienced and dynamic Medical Secretary to our existing, established and effective team based at Manthorpe Centre in Grantham.

We are committed to supporting you to become the best you can be. We offer a comprehensive induction programme, excellent training and further development opportunities with monthly managerial supervision and yearly appraisal.

The team supports flexible working with an expectation of being office based.

The role provides support to both a Consultant and resident doctors involved with the Grantham Older Adults Community Mental Health Team (CMHT), as well as to another Consultant, resident doctors, and an Advanced Clinical Practitioner (ACP) who are part of our dementia home treatment team.

There may therefore be requirements for the suitable candidate to travel one day per week to Witham Court in North Hykeham to support with collating information and preparing MDTs, taking minutes, etc. Both roles will require the candidate to arrange appointments either in outpatients or organise meetings and links via Microsoft Teams for carers and other professionals, ensuring that appointments are suitable and kept to time.

Typing and sending Discharge summaries, outpatient letters and medication letters in a timely manner will be an integral part of this role. The candidate will also support resident doctors, including their local induction.

Main duties of the job

The post holder will be expected to provide efficient and effective medical secretarial support to a consultant and a speciality doctor and assist in the organisation of their workload. The ability to demonstrate initiative and provide cross cover/support to the existing Medical Secretary will be crucial to facilitate effective service function.

The medical secretary faces a challenging range of tasks, including acting as a personal assistant to Consultant Psychiatrist and will be required to support the coordination of team working. Having a positive, enthusiastic and "can do" attitude with a strong work ethic is important. You must have excellent communication skills, with a good level of competency in Microsoft Office 365 packages. Knowledge of RiO would be advantageous.

You will need to support with the scheduling of the weekly MDT that is held on a Thursday and to ensure letters are typed and sent promptly and accurately. You will also be responsible for ensuring MDT medical outcomes are followed up effectively and efficiently.

You will also be required at times to liaise with GPs and carers over the phone or via digital means, using Microsoft Teams. There is an expectation for the Medical Secretaries to provide cover for one another during leave and/or periods of sickness

About us

Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do.

You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall.

Person Specification

Skills

• Excellent organisational skills
• Ability to accept and manage change
• Must be reliable and to work under pressure and deadlines under own initiative
• Customer focused and self-motivated
• Good communication skills ensuring that service users, staff and carers are treated in a polite and efficient manner, using tact and confidentiality at all times.
• Good time management skills and able to prioritise workload.

Experience

• Ability to take and produce formal minutes of a variety of meetings in both face to face settings and remotely
• Substantial experience in senior PA role and working with senior level staff including experience of using audio/copying typing.
• Experience of coordinating and delegating work and reviewing peoples' performance

Qualifications

• GCSE or equivalent in English Grade A-C or 9-4 or level 2 Literacy.
• RSA III Typing and Audio or equivalent
• ECDL or equivalent
• NVQ 4 Business Administration or equivalent

What we offer

• Early access to Psychological Therapies and Physiotherapy
• Competitive annual leave allowance
• Car leasing scheme
• NHS pension scheme
• Free eye tests
• Money saving options through our salary sacrifice scheme
• Discounts on major high street retailers and restaurants